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Can’t answer your mobile or just prefer not to? MessageBank Standard is a personal answering service with convenient call back features and message notifications that help you manage your voice messages.

Features and benefits

  • Call back - Return a call without leaving MessageBank.
  • Hang up messages - Receive an SMS notification when callers hang up without leaving a message.
  • Special delivery - Request MessageBank to call you at a specified number when a voice message is received.
  • Group messaging - Send voice messages to groups of people.

Pricing and rates for Telstra Business customers

Standard Charges (per service) All Business Fleet Connect / Easy Share Business Plans
Monthly Access Fee $0
Standard Usage Rates
(in Australia)
Business Fleet Connect Plans
(per second charging applies)
Easy Share Business Plans
(per 60 sec charging applies)
MessageBank
  • Included free on all plans
  • Call connection: 40c (per call)
  • Diversion: 0c
  • Retrieval: 99c (per 60 sec)

Free MessageBank diversion and retrieval in Australia is available on all Business Fleet Connect 24-month and Casual plans, $55 and above Easy Share Business SIM plans and $85 and above Easy Share Business plans.

Adding MessageBank Standard is easy with Your Telstra Tools

 

MessageBank Plus offers Apple iPhone™ customers an easier way to check their voice messages within Australia - without the hassle of dialling 101. With a simple user-friendly interface, you can review your voice messages at your convenience and in any order you choose.

Features and benefits

  • Simple to use – Email-style presentation of messages for efficient review and management of voice messages.
  • Easy access – Play your voice messages and update your personal greeting directly on your iPhone - without dialling 101 and navigating the standard MessageBank menu.
  • Enhanced playback feature – Drag the slider back and forth, just like in iTunes™.
  • Helps save time and increases productivity – Reply quickly by call, SMS or email.

Pricing and Rates for Telstra Business customers

Test drive a great business mobile extra for two months - View more

Standard Charges (per service) All Business Fleet Connect / Easy Share Business Plans
Monthly Access Fee $5
Standard Usage Rates
(in Australia)
Business Fleet Connect Plans
(Per second charging applies)
Easy Share Business Plans
(Per 60 sec charging applies)
MessageBank
  • Included free on all plans
  • Call connection: 40c (per call)
  • Diversion: 0c
  • Retrieval: 99c (per 60 sec)

Free MessageBank diversion and retrieval in Australia is available on all Business Fleet Connect 24-month and casual plans, $55 and above Easy Share Business SIM plans and $85 and above Easy Share Business plans. On other plans, MessageBank diversion and retrieval rates and charges apply as per your pricing plan.

The above MessageBank Standard usage rates and charges are incurred as per normal, when dialling 101 to access MessageBank Standard. Per second charging applies.

Customers with an Apple iPhone (iOS4.3 or later) can avoid incurring standard MessageBank retrieval charges by using MessageBank Plus to access their voicemails.

 

Be more efficient with Telstra's Voice2Text service, which automatically converts compatible voice messages to text and sends them straight to your mobile as an SMS.

Features and benefits

  • Time-saving – SMS message notifications save you from dialling 101 to access your voice messages.
  • Efficient – Save important messages and phone numbers directly to your mobile phone. Messages are attached to the caller’s number for easy access to call or text back.
  • Convenient – Read messages discreetly in meetings or at noisy locations.
  • Flexible – Retain the ability to dial 101 to listen to your voice messages.

Pricing and Rates for Telstra Business customers

Test drive a great business mobile extra for two months - View more

There are no fixed-term commitments and you can easily switch plans if your usage patterns change.

Standard Charges (per service) Usage Guide (Voice messages per month)
Low
< 12
Medium
13 - 37
High
> 38
Monthly Access Fee $5 $10 $15
Monthly Included Voice2Text Message Allowance 0 25 500
Excess Usage Rate (Per Voice2Text message) 40c

 

 

Telstra’s basic voicemail service answers your missed calls with an automated standard greeting. Voice messages are converted to text and sent to your mobile as a convenient SMS message.

Features and benefits

  • Convenient - Review messages in a text format at your convenience.
  • Cost-effective - There’s no access fee and no charge to receive Message2Txt SMS messages - so you could save money and stay connected.

If you want to be able to record your own greeting and also be able to listen to voice messages then you should consider Voice2Text

Pricing and rates for Telstra Business customers

Standard Charges (per service) All Business Mobile Plans
Monthly Access Fee $0
Standard Usage Rates
(in Australia)
Business Fleet Connect Plans Easy Share Business Plans
MessageBank
(Use in Australia)
No charge for SMS notification message

 

 

If you’ve just signed up to a 24-month Telstra Business Mobile plan, why not take one of these MessageBank services for a free two month test drive? It’s a great way to try out MessageBank and see if it helps you conduct business on the move.

Try one of these services for two-months:

Voice2Text Pack (normally $10/month) OR
MessageBank Plus for Apple iPhone™ (normally $5/month)

The monthly access fees for your trial service won’t apply during your two month test drive (Standard MessageBank diversion and retrieval usage charges may apply). You can cancel your service any time during the two month test drive. Charging for these services will commence after two-months unless you cancel.

Business Test Drive Brochure (PDF, 330Kb)

To sign up for a Business Test Drive call 13 2000 or contact your Telstra Account Executive