Managed Microsoft 365
You take care of business. We take care of your tech.
Help protect your software and amplify productivity. We can monitor your Microsoft 365 solution with managed services delivered by tech experts.
What you get with managed services
Improved security
Your sensitive data is shielded by our expert management of Microsoft's in-built security to help decrease the chance of cyber breaches.
Competitive edge
Get continuous service improvements to help you increase efficiency and stay productive.
Safe remote working
Help teams collaborate safely from almost anywhere with our proactive maintenance of your business apps.
Expert tech support
Get questions, big or small, answered by humans trained in Microsoft 365 to help you troubleshoot fast.
Managed Microsoft pricing
Once you have an eligible Microsoft 365 plan, you can add Managed Microsoft 365 to your subscription with one of our business experts.
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Managed Microsoft 365
$80 /mth
Month-to-month
Price is per user license. Incl. GST.Ideal for:
Businesses that want their Microsoft 365 software managed by technology experts.
More business apps with Microsoft
Work smart with Microsoft 365®
Designed to help you achieve more with office software, cloud services, and in-built security.
Unleash creativity with Copilot
Copilot uses AI to remove the heavy lifting from repetitive tasks, helping you to boost productivity.
Get your software installed
Have Microsoft 365 installed for you to minimise downtime. We can set up your solution remotely on your behalf.
Questions about Microsoft?
Request a callback
Request a callback and a business technology advisor will be in touch to discuss your needs.
Find us
Locate a Technology Centre to get business support tailored to your objectives.
Frequently asked questions
To be eligible for our Managed Microsoft 365 service, you must:
- hold a current ABN
- be subscribed to an eligible Microsoft 365 business plan.
- To get started, request a callback or find your Technology Centre to speak with a business expert.
Yes, we can help with onboarding, migration and management services. This includes creating user accounts and associated emails in addition to the configuration of permissions.
The people on your team each need a user account before they can sign in and access Microsoft 365 for business.
When you take up Managed Microsoft 365, we help protect your sensitive data and business information by configuring security measures such as multi-factor authentication (MFA). Microsoft 365 business plans also include anti-phishing, anti-spam and anti-malware protection to varying degrees, depending on the plan your business has chosen.
To learn more about the ways we can help protect your business, request a callback or find your Technology Centre to speak with a business expert.
No, Managed Microsoft 365 does not include software set-up. If you need help with your initial software installation, we can perform a remote installation on your behalf.
For more information on our remote software installation service, go to Telstra Install – Microsoft 365 Business.
To learn more about the full range of Microsoft services we offer, request a callback or find your Technology Centre to speak with a business expert.
You can call the service desk for support Monday to Friday 9am to 5pm (excluding public holidays). You'll receive the phone number for the service desk that manages your account once you've subscribed to Managed Microsoft 365.
- To add Managed Microsoft 365, you must hold a current ABN and be subscribed to an eligible Microsoft 365 business plan.
- Eligible Microsoft 365 plans are Business Basic, Business Standard and Business Premium purchased from Telstra, Microsoft or an authorised third-party Cloud Service Provider (CSP).
- Managed Microsoft 365 services may vary between Microsoft 365 plans.
- Business customers who have Business and Enterprise plans within the same Microsoft tenant may be eligible for a premium service.
- Eligible customers must complete a pre-service checklist prior to the commencement of remote management service. This process includes providing Telstra with information about IT systems.
- The remote management of Microsoft 365 requires access to IT systems and internet connectivity.
- Managed Microsoft 365 does not include initial set-up of new Microsoft 365 licenses.