Credit Information
We may disclose your personal information to credit reporting bodies
We disclose information to the following credit reporting bodies
Equifax Australian Group Pty Ltd (formerly known as Veda)
Telephone: 138332
Address: Equifax Australian Group Pty Ltd
PO Box 964
North Sydney NSW 2059
Email: Membership.query@veda.com.au
Website: www.mycreditfile.com.au/
Illion Australia (formerly trading as Dun and Bradstreet (Australia) Pty Ltd)
Telephone: 1300 734 806
Email: PACAustral@dnb.com.au
Website: www.checkyourcredit.com.au/
Experian Australia Credit Services Pty Ltd
Telephone: 1300 784 134
Address: Experian Australia Credit Services Pty Ltd
PO Box 1969
North Sydney NSW 2060
Website: www.experian.com.au/
You can exclude your credit reporting information from pre-screening for direct marketing
You can take steps to protect your credit reporting information
How we manage your credit-related personal information
How to access or correct your personal information or make a privacy complaint
If you wish to access any of your personal information that we hold or would like to correct any errors in that information, please contact us using the contact details set out in the ‘how to contact us’ section of our Privacy Statement. We may apply an administrative charge for providing access to your personal information in response to a request.
You may also use those contact details to notify us of any privacy complaint you have against us, including if you think that we have failed to comply with the Australian Privacy Principles (APP) or any binding APP code that has been registered under the Privacy Act. We are committed to acknowledging your complaint in a prompt manner and will give you an estimated timeframe for when we will respond to your complaint.
While we hope that we will be able to resolve any complaints you may have without needing to involve third parties, you may also be able to lodge a complaint with a relevant regulator such as the Australian Information Commissioner or the Telecommunications Industry Ombudsman.