Refer to Telstra’s Financial Services Guide for details of how to make a complaint about the financial services provided by Telstra.
If you’re experiencing any issues or difficulties, including if they may make it harder to submit a complaint, you can find support options on Huddle’s Extra Care and Support webpage.
Telstra understands there may be times where you might be experiencing a vulnerable situation or facing difficulties arising from domestic and family violence or other vulnerable situations. Where possible Huddle can offer support options that may be available to your circumstances.
Refer to Huddle's Extra Care and Support webpage for details on what support options and how to contact Huddle for more information on vulnerabilities, domestic and family violence, financial hardship and accessibility support services.
Refer to Huddle’s relevant Product Disclosure Statement (PDS)/Financial Services Guide (FSG) for details of how to make a complaint about the financial services provided by Huddle or insurance policies issued by Huddle.
Read the Telstra Financial Services Guide
Telstra Limited, ABN 64 086 174 781, AR no. 1303090) is an authorised representative of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL no. 451712.
Read the Telstra Financial Services Guide
Any financial product advice provided by Telstra is general advice only and doesn’t take into account your objectives, financial situation or needs. Before deciding to purchase the insurance, read the relevant Huddle Product Disclosure Statement (PDS)/Financial Services Guide (FSG) and consider the appropriateness of such advice having regard to your own objectives, financial situation and needs.
Huddle policies are issued by Huddle Insurance, a business name of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL no. 451712, on behalf of the insurer, The Hollard Insurance Company Pty Ltd, ABN 78 090 584 473, AFSL no. 241436.
Policies are subject to terms and conditions, exclusions and limits (and sub-limits) of the insurance policy. When making decisions about the product, you should always refer to the Product Disclosure Statement.
Telstra Limited, ABN 64 086 174 781, AR no. 1303090, is an authorised representative of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL no. 451712.
Read the Telstra Financial Services Guide
Any financial product advice provided by Telstra is general advice only and doesn’t take into account your objectives, financial situation or needs. Before deciding to purchase the insurance, read the relevant Huddle Product Disclosure Statement (PDS)/Financial Services Guide (FSG) and consider the appropriateness of such advice having regard to your own objectives, financial situation and needs.
Huddle policies are issued by Huddle Insurance, a business name of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL no. 451712, on behalf of the insurer, The Hollard Insurance Company Pty Ltd, ABN 78 090 584 473, AFSL no. 241436.
Policies are subject to underwriting criteria, terms and conditions, exclusions and limits (and sub-limits) of the insurance policy. When making decisions about the product, you should always refer to the relevant Product Disclosure Statement and Target Market Determination for the product you’re interested in to make sure it meets your needs