If a technician completed work on your service this month, you’ll see a charge for this on your bill.
This fee is charged if you request a professional installation for home broadband and telephone services by one of our technicians.
This is a one-off charge and won’t appear on your bill again next month, unless you have a further service professionally installed.
Please call 13 22 00 or message us in My Telstra if you’d like to discuss these bill charges further.