My Account

A new and improved way to manage your services online

You’ll be able to do everything you do today when managing your account online, with the help of a clean, simpler experience. See your services, pay your bill, get help and much more.

What you can do now

Services & payments

View bills, make payments, track data usage and recharge your pre-paid service.

Help when you need it

The Get Help tab makes it easy to troubleshoot tech issues, track orders, check for network outages and more.

Telstra Mail

You can easily access and manage your webmail.

Shopping & rewards

Shop for the latest tech and devices, or redeem Telstra Plus rewards and member benefits.