Telstra Cyber Security Device Protect is a month-to-month subscription that you can add on to your existing consumer mobile or internet service. It offers access to a suite of security apps which you can download on up to ten compatible devices to help protect them from known cyber security threats.

Telstra Cyber Security Device Protect is for personal / domestic use only and is not to be used for business purposes. 

To take up Telstra Cyber Security Device Protect you must have and maintain a consumer post-paid mobile or internet service. If you cancel the service you have redeemed your subscription against, your Telstra Cyber Security Device Protect will also be cancelled.

You must have a compatible PC, Mac, Android or iOS device which meets minimum operating requirements to use this product. For latest device and system requirements, visit trendmicro.com/telstra-support.

Telstra Cyber Security Device Protect is not available on wearable devices (e.g. watches) or Smart TV.

To download and use the Trend Micro applications you require an internet connection. You must maintain an up to date version of all apps (minimum device storage space required). 

To use Trend Micro, you will need to create a Trend Micro account and download the applications on your nominated compatible devices.

For more information on how to set up, manage and cancel your subscription, see telstra.com/support.

For product specific support, see trendmicro.com/telstra-support.

Refer to the Plan Cost table.

• Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
• Paper bills and electronic payments – Free
• Payments made in person or by mail – Extra $1.00
• Set up Email Bill at telstra.com/emailbill

Some exemptions may apply. For details, visit telstra.com/billpay.  

You can cancel your Telstra Cyber Security Device Protect at any time. There are no early termination charges. Cancellation will take effect at the end of your subscription month. Once cancellation takes effect, your devices will no longer be protected. 

You are charged for your Telstra Cyber Security Device Protect monthly in advance on each subscription anniversary. Your subscription start date will be based on the date you create your Trend Micro account. This date may be different from the billing anniversary date of your existing services.

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an accessible format.

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation. This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms.