Device Protect
Monthly Charge

Casual month to month

2 months on us, then $10/mth
Minimum Monthly Charge

Casual month to month

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
1 month
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

    

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included

Your subscription gives you access to Trend Micro™ Security Suite for up to 10 compatible PC, Mac, Android and iOS devices. Trend Micro™ Security Suite is a series of applications you can download that offer:

  • Maximum Security – Helps protect against known viruses, malware and ransomware and includes parental control tools. For PC and Mac devices.
  • Mobile Security – Helps block dangerous websites and guard against known phishing scams. For Android and iOS devices.
  • Wi-Fi Protection – Encrypts public hotspots into secure Wi-Fi networks to help keep your information safe. For PC, Mac, Android and iOS devices
  • ID Security – Search and see which data breaches may have leaked your personal information. Monitor and receive alerts if your personal information is found on the dark web. For Android and iOS devices.
  • Password Manager – Generates passwords and helps keep them secure. Safely sign-in to websites with a single tap. For PC, Mac, Android and iOS devices.

 

For further details, visit telstra.com/deviceprotect

What's Not Included
  • Telstra mobile service or home broadband plan costs.
  • Internet access and data usage charges.
  • Any additional in-app purchases when using Trend Micro apps.
  • Access to other Trend Micro products.

 

Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

  • Your Telstra Cyber Security Device Protect does not protect against all risks.
  • App downloads are required to use Telstra Cyber Security Device Protect.
  • Data charges may apply for download and use of apps.
Monthly Charge

Casual month to month

Device Protect
2 months on us, then $10/mth
Minimum Term
Device Protect
1 month
What's Included?
Device Protect

Your subscription gives you access to Trend Micro™ Security Suite for up to 10 compatible PC, Mac, Android and iOS devices. Trend Micro™ Security Suite is a series of applications you can download that offer:

  • Maximum Security – Helps protect against known viruses, malware and ransomware and includes parental control tools. For PC and Mac devices.
  • Mobile Security – Helps block dangerous websites and guard against known phishing scams. For Android and iOS devices.
  • Wi-Fi Protection – Encrypts public hotspots into secure Wi-Fi networks to help keep your information safe. For PC, Mac, Android and iOS devices
  • ID Security – Search and see which data breaches may have leaked your personal information. Monitor and receive alerts if your personal information is found on the dark web. For Android and iOS devices.
  • Password Manager – Generates passwords and helps keep them secure. Safely sign-in to websites with a single tap. For PC, Mac, Android and iOS devices.

 

For further details, visit telstra.com/deviceprotect

What's Not Included
Device Protect
  • Telstra mobile service or home broadband plan costs.
  • Internet access and data usage charges.
  • Any additional in-app purchases when using Trend Micro apps.
  • Access to other Trend Micro products.

 

  • Your Telstra Cyber Security Device Protect does not protect against all risks.
  • App downloads are required to use Telstra Cyber Security Device Protect.
  • Data charges may apply for download and use of apps.

Information about the service

Telstra Cyber Security Device Protect is a month-to-month subscription that you can add on to your existing consumer mobile or internet service. It offers access to a suite of security apps which you can download on up to ten compatible devices to help protect them from known cyber security threats.

Telstra Cyber Security Device Protect is for personal / domestic use only and is not to be used for business purposes. 

Eligibility

To take up Telstra Cyber Security Device Protect you must have and maintain a consumer post-paid mobile or internet service. If you cancel the service you have redeemed your subscription against, your Telstra Cyber Security Device Protect will also be cancelled.

Device information and requirements

You must have a compatible PC, Mac, Android or iOS device which meets minimum operating requirements to use this product. For latest device and system requirements, visit trendmicro.com/telstra-support.

Telstra Cyber Security Device Protect is not available on wearable devices (e.g. watches) or Smart TV.

To download and use the Trend Micro applications you require an internet connection. You must maintain an up to date version of all apps (minimum device storage space required). 

Setting up, managing and cancelling your subscription

To use Trend Micro, you will need to create a Trend Micro account and download the applications on your nominated compatible devices.

For more information on how to set up, manage and cancel your subscription, see telstra.com/support.

For product specific support, see trendmicro.com/telstra-support.

Information about pricing

Refer to the Plan Cost table.

Bill payment charges

  • Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
  • Paper bills and electronic payments – Free
  • Payments made in person or by mail – Extra $1.00
  • Set up Email Bill at telstra.com/emailbill

Some exemptions may apply. For details, visit telstra.com/billpay.  

Other Information

Cancelling your service

You can cancel your Telstra Cyber Security Device Protect at any time. There are no early termination charges. Cancellation will take effect at the end of your subscription month. Once cancellation takes effect, your devices will no longer be protected. 

Understanding my bill

You are charged for your Telstra Cyber Security Device Protect monthly in advance on each subscription anniversary. Your subscription start date will be based on the date you create your Trend Micro account. This date may be different from the billing anniversary date of your existing services.

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation. This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms.

Trend Micro and t-ball logo are trademarks or registered trademarks of Trend Micro Incorporated. All other company and/or product names may be trademarks or registered trademarks of their respective owners. Telstra trademarks are registered trademarks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSC2321-Tue Nov 10 00:00:00 AEDT 2020

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