Telstra Cyber Security

		Device Protect
Monthly Charges Casual month to month		2 months on us, then $10/mth
Minimum Monthly Charge Casual month to month
Maximum Monthly Charge Casual month to month
Annual Price Review
Business Demand Data
Monthly Data Allowance
Network Access
Plan Speeds
Minimum Term		1 month
Maximum Term
Calls + SMS + MMS + MessageBank® To standard Australian numbers
Calls + SMS + MMS To international numbers
Roaming Calls + SMS + MMS For use while overseas
Roaming Data Allowance For use while overseas
What's Included		Your subscription gives you access to Trend Micro™ Security Suite for up to 10 compatible PC, Mac, Android and iOS devices. Trend Micro™ Security Suite is a series of applications you can download that offer: Maximum Security – Helps protect against known viruses, malware and ransomware and includes parental control tools. For PC and Mac devices. Mobile Security – Helps block dangerous websites and guard against known phishing scams. For Android and iOS devices. Wi-Fi Protection – Encrypts public hotspots into secure Wi-Fi networks to help keep your information safe. For PC, Mac, Android and iOS devices ID Security – Search and see which data breaches may have leaked your personal information. Monitor and receive alerts if your personal information is found on the dark web. For Android and iOS devices. Password Manager – Generates passwords and helps keep them secure. Safely sign-in to websites with a single tap. For PC, Mac, Android and iOS devices. For further details, visit telstra.com/deviceprotect
What's Not Included		Telstra mobile service or home broadband plan costs. Internet access and data usage charges. Any additional in-app purchases when using Trend Micro apps. Access to other Trend Micro products.
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances


Your Telstra Cyber Security Device Protect does not protect against all risks. App downloads are required to use Telstra Cyber Security Device Protect. Data charges may apply for download and use of apps.

Device Protect
Monthly Charges Casual month to month
2 months on us, then $10/mth

Device Protect
Minimum Term
1 month

What's Included?

Device Protect

Your subscription gives you access to Trend Micro™ Security Suite for up to 10 compatible PC, Mac, Android and iOS devices. Trend Micro™ Security Suite is a series of applications you can download that offer:

Maximum Security – Helps protect against known viruses, malware and ransomware and includes parental control tools. For PC and Mac devices.
Mobile Security – Helps block dangerous websites and guard against known phishing scams. For Android and iOS devices.
Wi-Fi Protection – Encrypts public hotspots into secure Wi-Fi networks to help keep your information safe. For PC, Mac, Android and iOS devices
ID Security – Search and see which data breaches may have leaked your personal information. Monitor and receive alerts if your personal information is found on the dark web. For Android and iOS devices.
Password Manager – Generates passwords and helps keep them secure. Safely sign-in to websites with a single tap. For PC, Mac, Android and iOS devices.

For further details, visit telstra.com/deviceprotect

What's Not Included

Device Protect

Telstra mobile service or home broadband plan costs.
Internet access and data usage charges.
Any additional in-app purchases when using Trend Micro apps.
Access to other Trend Micro products.

Your Telstra Cyber Security Device Protect does not protect against all risks.
App downloads are required to use Telstra Cyber Security Device Protect.
Data charges may apply for download and use of apps.

Information about the service

Telstra Device Security is a month-to-month subscription that you can add on to your existing consumer mobile or internet service. It offers access to McAfee Multi Access apps which you can download on up to ten compatible devices to help protect them from known cyber security threats.

Telstra Device Security is for personal / domestic use only and is not to be used for business purposes.

Eligibility

To take up Telstra Device Security you must have and maintain a consumer post-paid mobile or internet service. If you cancel the service you have redeemed your subscription against, your Telstra Device Security will also be cancelled.

Device information and requirements

You must have a compatible PC, Mac, Android or iOS device which meets minimum operating requirements to use this product. For latest device and system requirements, visit mcafee.com/en-au/consumer-support/help/system-requirement.html.

Telstra Device Security is not available on wearable devices (e.g. watches) or Smart TV.

To download and use the McAfee Multi Access application you require an internet connection. You must maintain an up to date version of all apps (minimum device storage space required).

Setting up, managing and cancelling your subscription

To use McAfee Multi Access, you will need to create a McAfee account and download the application on your nominated compatible devices.

For more information on how to set up, manage and cancel your subscription, see telstra.com/support.

For product specific support, see service.mcafee.com.

Information about pricing

Refer to the Plan Cost table.

Bill payment charges

Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.

We do have fee free options available - more information is available at:

Personal Services - telstra.com/payment-fees

Business Services - telstra.com/fees-on-payment-methods

Other Information

Cancelling your service

You can cancel your Telstra Device Security at any time. There are no early termination charges. Cancellation will take effect at the end of your subscription month. Once cancellation takes effect, your devices will no longer be protected.

Understanding my bill

You are charged for your Telstra Device Security monthly in advance on each subscription anniversary. Your subscription start date will be based on the date you create your McAfee account. This date may be different from the billing anniversary date of your existing services.

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation. This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms.

Top