We're offering free voice calls to Vanuatu
All voice calls to Vanuatu numbers from Telstra home phones, post-paid and pre-paid mobiles in Australia will be free from 12:01AM AEDT on 19 December, 2024 until 11:59pm AEDT on 8 January 2025. See below for how to call.
Please keep in mind when making calls that telecommunications infrastructure in Vanuatu has been impacted in some places by the recent earthquakes. This means your call may not immediately go through due to damage and/or power issues.
Our own Digicel Pacific teams are on the ground working hard to restore connectivity in impacted areas when and where it is safe to do so. We’re also supporting any of our people who have been affected on the ground.
We hope this helps in a small way.
How to call Vanuatu from Australia
To make calls to Vanuatu numbers, you will need to use the correct international dialing code (+678) and the correct sequence to get in touch.
To make calls to Vanuatu from a mobile phone:
- Enter the country code for Vanuatu on your keypad, which is ‘+678’. You can get a ‘+’ symbol on your keypad by holding down the ‘0’ button;
- Dial the local number. Remember to include all the digits, including any leading zeroes.
To make calls to Vanuatu from a fixed line phone:
- First dial ‘0011’;
- Then enter the country code for Vanuatu, which is ‘+678’;
- Finally, dial the local number. Remember to include all the digits, including any leading zeroes.
Things you need to know
- Customers on Telstra Pre-Paid need to have an active recharge on their account within its expiry period.
- Depending on your account, some people may not see the free calls logged in their call records.
- Free calls are from Australia only, and don’t include calls while roaming overseas.