Your account team

Get connected with the team who manages your account.

Self-serve

Your account team

Your account team could include a Customer Success Manager, Credit Manager, Service Manager or Client Partner. Not all accounts have an account team.

Access Your account team from the footer on Telstra Connect.

For further support with Telstra Connect, get in touch via call or email.

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Important to know

You'll need to be an Authorised Representative for some changes and enquiries. If you're unsure, just call us. If you have a Managed Service Desk or Telstra Partner, you can engage them directly.

Call

Faults: 24/7
Support: 8am to 7pm Mon to Fri AEST (except public holidays)

Use either number if you're unsure.

Enterprise 1800 730 062 Business 13 22 53

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