T-Analyst Terms

The T Analyst service is an online bill reporting and analytics tool which allows you to view, analyse and report on your Telstra invoices.

2.1 You must have a compatible web browser to use the T Analyst service.

2.2 You may only use the T Analyst service for internal business purposes. You must not resell or resupply the T Analyst service, unless we agree otherwise.

2.3 You must not use, or permit the T Analyst service to be used:

    (a) in any way contrary to these Terms of use;
    (b) for any activities which may breach any laws or infringe any third party intellectual property rights;
    (c) to produce information or reports for use by anyone other than yourself, unless we agree otherwise; or
    (d) to access information that does not relate to you.

2.4 You must not copy, translate, adapt, modify, tamper with, decompile, disassemble or reverse engineer any software which comprises the T Analyst service.

2.5 Either party may cancel the T Analyst service on written notice to the other.

3.1 We aim to keep your T Analyst service secure so that the data you transfer to and/or from, your T Analyst service is not visible to any unauthorised third parties, however we do not guarantee such security.

3.2 We aim to protect our equipment and service platform against intrusions, viruses, Trojan horses, worms, time bombs and other similar harmful software which may affect your T Analyst service, as well as vulnerabilities which may expose our equipment and service platform to the risk of intrusion or attack. However, we do not guarantee such protection.

3.3 You must take steps to prevent unauthorised access to your T Analyst service and our service platform, for example, by not disclosing security credentials (such as user names and passwords) related to your T Analyst service.  You must immediately notify us if you become aware of any unauthorised use of your T Analyst service.

3.4 Where we become aware of a security breach under clause 3.1, or any intrusions or attacks under clause 3.2, which materially affects your T Analyst service, we will promptly notify you of the incident, and provide a report in relation to the incident (including any remediation plans) in due course.

3.5 You are responsible for any use of your T Analyst service by you or anybody else (whether authorised or not).

We will take all reasonable steps to ensure that the information and reports produced by your T Analyst service are complete and up to date at the time they are produced. However, you acknowledge that the billing data and any information and reports produced by your T Analyst service may not be complete or up to date at the time they are produced. For example, your billing data may be delayed in appearing online and may not reflect any adjustments to your accounts until we have received cleared funds from you, until service credits are made to your account, or where you fail to correct remittance details or your payments are dishonoured.

5.1 A party must not disclose the other party’s confidential information to any person except to its employees, contractors and professional advisors on a ‘need to know’ basis, or as required by law or any stock exchange.

5.2 We will comply with the Privacy Act 1988 (Cth) in relation to any personal information that is collected, used and disclosed by us in connection with your T Analyst service.

5.3 You agree and will ensure that anybody else who uses the T Analyst service is aware, that we may collect, use and disclose personal and other information about you and each of them in accordance with our Privacy Statement, which is available at https://www.telstra.com.au/privacy or contact your Telstra representative.

5.4 In order to provide the T Analyst service, you acknowledge and agree that we may also disclose your billing data and other information to our suppliers and contractors to the extent necessary for them to provide the T Analyst service, and that this may involve the transfer, storage and use of such data and information to and in a country outside of Australia (for example, Canada).

6.1 To the extent permitted by law, we make no representations or warranties of any kind (whether express or implied) relating to the T Analyst service, or the completeness or timeliness of any information or reports produced by the T Analyst service.

6.2 You acknowledge that the presentation of billing information and reports using the T Analyst service may be affected by the type and quality of your equipment and systems.

6.3 To the extent permitted by law, we exclude all liability whether arising in contract, tort (including negligence), contract, statute or otherwise for any direct or indirect loss or damage, loss of revenue, loss of profits or anticipated savings, loss of opportunity or loss or corruption of data suffered or incurred by you or any other person arising from, or in connection with, the T Analyst service.

6.4 For any liability which cannot lawfully be excluded, but can be limited, our liability is limited to our choice of re-supplying or paying the cost of re-supplying the T Analyst service.

7.1 If we provide you with any documents, processes, service configurations or software as part of your T Analyst service, you agree that we (or our suppliers and contractors) will continue to own the intellectual property rights in those materials.

7.2 We grant you a non-exclusive, non-assignable and non-transferable licence, or will procure the right for you, to use any materials we provide you in connection with your T Analyst service for the sole purpose of using the T Analyst service.

7.3 If you provide us with any material in connection with your use of the T Analyst service we agree that you will continue to own the intellectual property rights in those materials. You grant us (including our suppliers and contractors) a non-exclusive, non-transferable licence to use that material for the purpose of, or relating to, the provision of your T Analyst service.

8.1 These Terms of use constitute the entire agreement between the parties about your T Analyst service.

8.2 These Terms of use are governed by the laws of the Australian State or Territory in which your principal place of business is located. Each party submits to the non-exclusive jurisdiction of the courts of that place and the courts of appeal from them.

8.3 You must not assign your rights or novate your obligations under these Terms of use without our prior written consent, which must not be unreasonably withheld.

8.4 We are not liable for not performing an obligation in whole or in part, or for not performing it on time, because of an event beyond that party’s reasonable control.

8.5 We may change these Terms of use at any time. Subject to any right you may have to cancel your T Analyst service, you agree to the changes by continuing to use the T Analyst service after we notify you of them.

Billing data means billing information and data (including service charges) in respect of your nominated Telstra accounts.