Online tools support

Online tools include Telstra Connect, T Analyst, Telstra Order Express and Your Telstra Tools. Get in touch for issues including access, missing data, something not working as expected and more.

Our online tools

Get in touch

Important to know

You'll need to be an Authorised Representative for some changes and enquiries. If you're unsure, just call us. If you have a Managed Service Desk or Telstra Partner, you can engage them directly.

Call

Faults: 24 hours 7 days
Support: 8am to 7pm Mon to Fri AEST (except public holidays)

Use either number if you're unsure.

Enterprise 1800 730 062 Business 13 22 53

Email

For non-urgent requests email us and include your service or account details.

Enterprise: corporate.sdt@team.telstra.com
Business: business.care@team.telstra.com

Use either email if you're unsure.

Email Enterprise Email Business

Still can't find what you're looking for?

Submit a general support or product enquiry.

Submit an enquiry