Audits, site surveys & inspections
Audits and inspections can be carried out across single or multiple sites, reporting on the condition of assets, equipment, and infrastructure such as servers, laptops, and printers
Overview
The right field workforce, when and where the job demands
Telstra Field Services is an offering designed to help organisations engage a multi-disciplined, vendor-agnostic field workforce for specific projects and programs of work.
From enterprise organisations to partners, we have the expertise to help you engage the right complementary capability for your next project.
Benefits
Bespoke field professional services solutions
A simple path to engagement
We augment your business to confidently define scope, reduce uncertainty and keep projects moving forward.
From early exploration to informed decisions and meaningful action, we can deliver with agility and simplicity.
Flexible delivery capability
Access a multi‑disciplined, vendor‑agnostic workforce that can adapt to a range of technical infrastructure needs and environments.
Giving you the flexibility to shape delivery around specific project requirements, rather than fitting into a fixed or single‑vendor model.
Support at scale
Providing on-the-ground support to complement your teams or operate independently across bespoke projects and programs.
With capability spanning ICT auditing, installation and break/fix assurance, we can offer practical coverage across key phases of delivery.
Capabilities
What we can offer
Staging, asset tagging & logistics
Pre‑configuring and testing devices before deployment helps catch faults early and ensures readiness across mobiles, tablets, Wi‑Fi, and fixed wireless technologies.
Installation & decommissioning
Installation and support for AV/VC systems, enterprise Wi‑Fi, and fixed wireless or satellite solutions, covering setup, testing, and site validation for reliable, high‑quality connectivity and in-room experiences.
Break fix
Technical assistance to identify issues, support recovery, and provide ongoing maintenance where required (excluding restoration of Telstra services).
Support services
Project management for coordination of delivery and reporting. Dedicated Field Operations Managers as a single point of contact for operational and technical customer support.
B2B workflow integration
Streamlined dispatch between Telstra Field Services and customers, enabled through API integration.
Why Telstra
Partner with us
Built for complex delivery
Purpose-built for enterprise, with end-to-end support across installation, break/fix assurance, delivering practical outcomes.
Trusted capability that can scale
Access a multi‑disciplined, vendor‑agnostic workforce and national reach, so you can scale support, complement your team, and deliver across locations as needs evolve.
A clearer way to get started
Engage directly with a clear offer that removes confusion and speeds up progress from first conversation to scoped work.