Accelerator optimises your data speed providing a speed uplift on our 4G and 5G networks when using your shared monthly data allowance.
You will notice the benefits of Accelerator more when undertaking high bandwidth tasks such as video streaming or downloading large files and when in areas of higher customer demand on the network.
Accelerator can give you a faster speed experience for bandwidth intensive tasks when using your monthly data allowance by removing the speed cap if you are currently on a capped plan and providing a typical speed uplift ranging from 15% to 100%. Available as an add-on for all Adaptive Mobility plans. Typical speed uplift of 15% to 100% is based on a combination of results from real-world field trials and modelling nationally.
Be better set for near real time collaboration and problem solving with a faster speed experience for bandwidth intensive tasks in the moments in matter (refer to FAQ's below for more information).
Accelerator can help you get the full potential of our 5G network on compatible devices. Telstra 5G now works in more places than ever. One in two Australians now live, work and travel in our 5G footprint By the end of June 2021, we’re aiming to have 5G coverage for 75 per cent of the Australian population.
You’ll have access to a dashboard showing how your active daily average speed with Accelerator compares to the daily average speed that we estimate a user on our network in similar radio conditions would have experienced without Accelerator.
The service is available as an add-on on all new and existing Adaptive Mobility hand held and mobile broadband plans. Speed caps on relevant Adaptive Mobility plans will be removed with this add-on.
Accelerator gives even faster speeds when using your monthly data allowance by:
a) removing the speed cap if you are on a capped plan; and
b) providing a further typical speed uplift ranging from 15% to 100%, compared to customers on our network in the same similar radio conditions who do not have Accelerator.
Accelerator does not guarantee a minimum speed throughput or uplift for your data. The performance of this add-on is subject to a range of factors that could impact your speed, including device used and its capabilities, device configuration, location, congestion, coverage and download source.
5G customers with a compatible plan and device will benefit from Accelerator by the removal of speed caps and by getting a typical speed uplift ranging from 15% to 100%.
5G devices will often connect to both 4G and 5G networks and Accelerator provides a typical speed uplift ranging from 15% to 100%, whether you are connected to 4G or 5G, for a an overall faster speed experience.
Reporting will show how Adaptive Mobility Accelerator is performing on your service. The reporting portal provides a daily view per service of the average download speeds the customer has been able to achieve, and provides a comparison to the speeds that we estimate a customers on our network without Accelerator would have received in similar radio conditions. The comparison report assumes the same amount of cell traffic on the tower, the same tower capacity and the same distance from the tower for both the Accelerator customer and a customer without Accelerator. Customers can view their average download speeds over the last 30 days presented on a day-by-day basis from activation of the service. In addition, customers are also able to view their Accelerator report for the previous 3 months.
Accelerator will have minimal impact on your device battery life and performance.
Accelerator will not improve your network coverage
No. Accelerator only improves the speed of your existing shared monthly data allowance for your Adaptive Mobility fleet. Once you have exceeded this allowance, Peace of Mind data will activate, and your speeds will be capped at 1.5Mbps until the end of your billing period (which is not suitable for HD video or high speed applications, and means that some webpages, video/social media content may take longer to load) and may be further reduced during busy periods.
Yes, Peace of Mind data still applies once you have exhausted your shared mobile data allowance, which means your speeds will be capped at 1.5Mbps until the end of your billing period (which is not suitable for HD video or high speed applications, and means that some webpages, video/social media content may take longer to load) and may be further reduced during busy periods. For more information about Peace of Mind data, please visit https://www.telstra.com.au/deals/peace-of-mind-data
We recommend using Accelerator with the latest 4G and 5G devices to get the most out of this service.
Accelerator is available to select customers only and subject to availability