SMS Capture API

Telstra’s SMS Capture API helps you access SMS data from the network, without relying on device-level access.

Overview

Enable compliance without disrupting experience

SMS Capture API lets you access SMS data through your chosen and Telstra-approved SaaS compliance and archiving platform, under your separate agreement with your chosen provider. 

SMS Capture API can help you: 

  • assist with SMS record‑keeping requirements 
  • support audit trail requirements for business communications 
  • reduce reliance on employee devices or manual processes 

In highly-regulated industries like financial services, SMS Capture API can help to improve visibility of SMS communications and support your operational and record‑keeping needs.

Benefits

Helping you access SMS data

  • Assists in simplifying SMS record-keeping. 
  • Provides SMS data from the network to aid with reducing reliance on devices or user behaviour. 
  • Can integrate with your chosen and Telstra-approved SaaS compliance platform. This platform may provide storage, archiving and retrieval of SMS messages in accordance with your separate agreement with such platform. 
  • Assists with compliance requirements where SMS recording is mandated. 
  • Helps strengthen messaging governance while preserving familiar workflows for employees 

Features

SMS Capture API can help you

Access selected SMS data

Secure API delivery

Built to scale

Developer-ready

Thought Leadership

Rethinking record keeping compliance using SMS

Telstra's SMS Capture API helps organisations create an authoritative audit trail for SMS communications, reducing reliance on devices and manual processes.

Why Telstra

The Telstra difference

Supporting Australian businesses

We deliver a range of solutions designed to support different industries and use cases.

Works with your trusted provider

Integrate with your chosen and Telstra-approved SaaS provider (subject to a separate contract between you and the provider).

Built with compliance in mind

Designed to help support your broader compliance and privacy requirements as part of your overall solution.

Contact us

Ready to get started?

Talk to us about how SMS Capture API can help support your record‑keeping and compliance needs.