Overview
Bring mobile outage data into your operations
Network Availability API enables customers to access Telstra mobile network outage information, including both planned and unplanned outages.
It’s a scalable way for businesses to perform bulk lookups by location and integrate outage data into supported monitoring platforms, customer support tools, and operational workflows.
Benefits
Helping turn network data into actionable insight
- Help determine whether issues may be network-related or device-specific
- Help reduce time spent on manual outage checking
- Aids the support of timely and informed responses, reducing the need to contact Telstra
- Helps provide relevant updates to customers during incidents
- Assists with schedule maintenance around planned outages
Features
Network Availability API can help you
- Retrieve detailed outage information for specific locations
- Access data on both planned and unplanned outages
- Consumption-based pricing model aligned to usage
- Supports high volume, near real time queries
- Self-service API onboarding, catalogue and documentation
Thought Leadership
Turning Network Intelligence into Action
Learn more about how the Network Availability API provides network event visibility for IoT environments, helping organisations respond faster to connectivity issues and outages.
Why Telstra
The Telstra difference
Supporting Australian businesses
Delivering a range of solutions designed to support different industries and use cases.
Professional services
With our partners, we offer professional and managed services to help you effectively integrate and utilise our APIs within your specific use cases and platforms.
Direct Telstra Network Data
Selected network intelligence from the network itself.