Telstra Push To Talk
Empower and equip your field teams
Key Features
One-touch calling
Empower your field teams with one-touch calling for near instant communications with a group or individuals.
Advanced multimedia sharing
Send and receive text messages, photos, videos, alerts, and location data on a reliable network.
Wide range of compatible devices
The app is available on select Telstra compatible iOS and Android devices, tested to operate as required.
Web-based dispatcher application
Get more visibility and control over your field teams with a dispatcher application on your compatible browser.
Carrier-integrated solution
Integration with Telstra’s mobile network delivers reliability and end-to-end performance.
Benefits
Workforce empowerment
Enable your field teams to easily and reliably communicate and share information with one another and their teams.
Do more with fewer devices
With fewer devices to carry around and a solution delivered over the country’s largest mobile network, they can focus on helping grow the core business.
Peace of mind
Run your business with the confidence that your in-field teams can easily be contacted while logged into the application.
Reduced asset management
Communications can be done from one compatible device with software that can be easily updated, reducing the time and effort involved with managing assets.
Ease of availability
Enjoying all the capabilities of the solution is as easy as downloading the app on the App Store or Google Play.
Improved productivity
Connect your people efficiently with the individuals, information, and applications they need to do their jobs whenever they are in a Telstra mobile network coverage area.
More about Telstra Push to Talk
Telstra Push to Talk Overview
Telstra Push to Talk enables teams to work together and share information more effectively, with instant voice communications, multimedia sharing and location services.
Welcome to Telstra Push to Talk.
Simple and easy to use, Push to Talk delivers the benefits of two-way radio plus multimedia sharing and location services right on your smart device.
From the worksite to the highway and from field locations to head office, teams are working together and sharing information more effectively with Push to Talk.
Push to Talk is available on a range of Android and iOS smart devices, and we have all the accessories to customise Push to Talk to suit the way you work.
Telstra Push to Talk is integrated into Australia’s largest mobile network for increased reliability and end-to-end performance, with 2.5 million sq. km of coverage reaching over 99.5% of Australians.
Push to Talk enables your teams to communicate and share information simply and reliably, all at a push of a button.
Telstra Push to Talk has three components, providing your team with the features they need.
First, the Telstra Push to Talk App.
The app runs on a range of iOS and Android handsets and smart devices.
This is where your team makes Push to Talk calls, both one-to-one and group calls.
Push to Talk is about more than voice calls, though.
It’s easy to share information, including text messages, voice messages, pictures, videos, location data, and instant personal alerts.
Push to Talk keeps your contacts organised, with separate lists for individual and group contacts.
These lists can be maintained centrally and pushed out to your team, so everyone has access to the same contacts and talk groups.
The Customer Admin Tool or CAT is where you manage your team.
You can assign different roles to each user and update individual user details.
CAT is also where you set up and maintain talk groups for your team.
Finally, there’s the Dispatcher Application, which provides the dispatch or supervisor function for your team.
From here, you can monitor talk groups, make announcements, and communicate with your team while they’re out in the field.
You can also send messages, use Push to Talk’s mapping functions, and see the location of each team member when they’re logged in.
Ready to learn more?
Explore the resources on the Push to Talk Support page.
You’ll find videos and downloadable quick references to help you get started and get the most from your Telstra Push to Talk solution.
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Telstra Push to Talk App
The Telstra Push to Talk app provides the tools you need to stay in touch and share information with the rest of your team.
The first thing to do before installing or using the Push to Talk App is to ensure your account is set up and ready to go.
You’ll know your account is ready when you receive a welcome text from Telstra.
Once you receive your welcome text, download and install the application.
In most cases, you’ll be able to download the app from your device’s app store.
In a small number of cases, your administrator may ask you to download it from another location.
Click the application icon on your device’s home screen to launch the app.
If you’re prompted for an activation code, use the code your administrator gives you.
Now, let’s take a look at the app.
It’s organised into a set of tabs to make navigation quick and easy.
The History Tab lists all of your recent calls, contacts, groups, alerts, and messages.
Tap a contact or group name to call them, or press the side arrow to see the history of your calls with just that contact.
You can access your favourite contacts and groups on the Favourites Tab.
This is a list you maintain yourself—it’s easy to add and remove favourites to keep your list up to date.
The Contacts Tab lists all of your Push to Talk contacts.
You can search the list and start a call, or send an alert to an individual contact.
You can also filter the list to show just the contacts who are online.
If your organisation allows it, you can also add your own Push to Talk contacts.
The Groups Tab lists all of your talk groups.
You can search the list and start a group call from here.
If your organisation allows it, you can also create your own customised talk groups.
The Map Tab shows your location.
You can use the map to quickly share your location in an instant message to a contact or a group.
Now, let’s take a look at the Call Screen.
The Call Screen is displayed when you tap a contact in your History, Favourites, Contacts, or Groups lists.
It’s your main screen for communication with others.
From here, you can start a Push to Talk call, send a message or an alert, share your location, send a photo or video, or record and send a voice message.
The Menu is in the top left corner of the screen.
From here, you can turn Talk Group Scanning on and off, enable or disable Wi-Fi usage, access manual dialling, and manage your application settings.
You can also access a quick tutorial and view details about the application.
Finally, you can switch between Available and Do Not Disturb using the Presence drop-down at the top of the screen.
When you are in Do Not Disturb mode, you won’t receive Push to Talk calls, but you can still make calls to others and you’ll still receive messages and alerts.
You can’t send Instant Personal Alerts while you’re on Do Not Disturb mode.
Your contacts can see you’re in Do Not Disturb mode by the red Do Not Disturb icon on your avatar in the contacts list.
Contacts who are online and available have a green Available icon.
For more information on these features, explore our other Push to Talk videos.
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How it works
Integrated Desktop PTT app
The app gives full visibility and control over your mobile workforce. Users can initiate calls to groups or individuals, see talker identities, locate fleet members, as well as geo-fence and broadcast calls when logged in.
Integrated PTT App
Simply push a button to talk to individuals or groups. Send and receive text messages, photos, videos, alerts, and location data of logged in members.
Frequently asked questions
A compatible Telstra Enterprise mobile plan and Telstra device.
Telstra Push to Talk works on the Telstra Mobile Network, the largest mobile network in Australia, covering more than 2.5 million square kilometres, reaching 99.5% of the Australian population and you can enjoy Australia’s fastest mobile network in more places with the largest 4G coverage area of any other mobile network. Even if they are on the move or on the road, using 3G or Wi-Fi, we’ve got your people and business covered. Fastest network based on national average mobile speeds.
The Telstra Push to Talk app is available on select iOS and Android Telstra compatible devices, tested to operate as required. It is as easy as downloading the app from the App Store or Google Play.
Telstra Push to Talk is available on a wide range of compatible Telstra Enterprise mobile plans. For more information, talk to your Telstra Account Executive or fill in the form below and we will be in contact.
Telstra Push to Talk is bundled with Business Demand Data. Telstra has the most reliable mobile network in Australia but on rare occasions, there can be unexpected surges in traffic that can impact mobile download experience. Business Demand Data helps provide a more consistent and reliable data download experience during these times once connected to 4G on the Telstra Mobile Network (e.g. for messaging and maps). User download experience during these times is still likely to be poorer than usual.
Eligible customers can also bundle Telstra Push to Talk with Business Critical Data that provides, during times of peak network usage, prioritised access and preferential data treatment for business-critical communications (e.g. messaging, maps) over 4G on the Telstra Mobile Network.
Why Telstra
One partner for all your mobility needs
Make managing your IT easy with access to leading mobility tools, partners and networks, and the expertise and tools to help you achieve your goals, all in one place.
Convenient bundling options
You can bundle everything you need to get your app and mobility solutions up and running bundled under your Telstra bill—from tablets, apps, data, and Design and Implementation Services.
World-class customer support
Get the best of our trusted 24x7 telephone support so you can rest assured knowing that we’ve got you covered in any unexpected event or system issue.
To access Push to Talk you will need a Telstra service, compatible Enterprise mobile plan and compatible device.
The Telstra Mobile Network offers 4G in all capital CBDs and associated airports, most surrounding suburban areas and in over 600 regional towns. You will automatically switch to our fastest available 3G in other coverage areas around Australia. Check coverage at telstra.com/coverage.
Push to Talk requires a compatible operating system and device and Corporate Mobile Plan. Use of some additional features like location tracking services, may be subject to local laws. Where you activate these features, you are responsible for complying with these laws.
Telstra Push to Talk Mobile App Privacy Notice can he found here.
Getting started
Get in touch with your Telstra Account Executive to register your interest