Vicki Brady became the CEO and Managing Director of Telstra, Australia’s largest telecommunications company, on 1 September, 2022. She will lead T25, Telstra’s strategy for sustainable growth which is designed to:
create exceptional customer experiences you can count on;
lead network and technology solutions that deliver your future;
deliver sustained growth and value for shareholders; and
create the place you want to work.
Vicki joined Telstra in 2016 and was most recently Chief Financial Officer and Strategy & Finance Group Executive. In this role, Vicki guided the company’s financial performance and reporting, led the development of and progress against its corporate strategy, and oversaw its risk and internal audit capabilities, with the aim of delivering shareholder value over the long term.
Before this, Vicki was head of Telstra’s Consumer & Small Business function. In this role she led a business unit with $14.6 billion of income and was one of the architects of the T22 strategy. She has also held roles as Group Managing Director, Sales & Service and Group Managing Director, Consumer. Before working at Telstra, Vicki gained extensive executive leadership experience in telecommunications and services companies in Australia and internationally, working for organisations including Optus, SingTel and KPMG.
Vicki has a Bachelor of Commerce from the Australian National University and a Master of Science in Management from Stanford University’s Graduate School of Business. She is a member of the Groupe Speciale Mobile Association (GSMA) board; Patron, on behalf of Telstra, of the National Aboriginal and Torres Strait Islander Art Awards (NATSIAA); a member of the Institute of Chartered Accountants ANZ and is a Graduate of the Australian Institute of Company Directors.
When she is not working, Vicki enjoys spending time with her husband and two daughters at home in Sydney.
Chief Financial Officer and Group Executive, Strategy & Finance
As Chief Financial Officer and Strategy & Finance Group Executive, Michael Ackland guides the company’s financial performance and reporting, leads the development of and progress against its corporate strategy, and oversees its risk and internal audit capabilities, with the aim of delivering shareholder value over the long term.
Previously, Michael was Telstra’s Group Executive, Consumer & Small Business, which saw him lead the team responsible for creating and delivering the best experiences possible for consumers and small business customers, through radically simplifying Telstra’s products and services.
Prior to this, Michael was Telstra’s Executive, Sales and Service, where he led Telstra’s Consumer & Small Business sales and service channels, including Global Contact Centres (GCC), Telstra Country Wide (TCW) and Telstra Digital. He joined Telstra in 2016 as Executive Director of Telstra Country Wide, and was responsible for over 350 retail stores and over 16,000 partners nationally.
Michael joined Telstra from GE, where he held the role of CEO GE Healthcare, Australia and New Zealand. At GE, Michael held various executive leadership roles across GE’s Australia and New Zealand business, including financial services, corporate and healthcare divisions. Prior to GE, Michael was Principal at the Boston Consulting Group, where he worked for eight years.
Michael holds a Bachelor of Commerce and a Bachelor of Chemical Engineering from the University of Melbourne.
Brad Whitcomb joined Telstra in January 2023, bringing extensive Australian and global experience across the telecommunications and technology sectors.
As Telstra's Group Executive, Telstra Consumer, Brad leads the team responsible for creating and delivering the best experiences possible for consumer customers.
Across his career Brad has held a number of leadership positions spanning strategy, product development, marketing, sales, customer experience, and business transformation. Immediately before Telstra, he was at nbn co limited for eight years, in various leadership positions including Chief Customer Officer. His prior experience also includes two stints at Vodafone as Australian Chief Strategy and Business Transformation Officer and 11 years at Vodafone in both the US and Japan, spearheading corporate development projects and large transactions.
Originally from the USA, Brad holds an MBA from Saint Mary's College of California and a Bachelor of Economics from the University of California, Santa Barbara.
David Burns has three decades of experience in the telecommunications and technology sectors, having held a variety of strategic roles with IBM across Australia, the Asia Pacific region, North America and the United Kingdom, before joining Telstra in 2012.
As Group Executive, Telstra Enterprise, David is responsible for revenues in excess of $8bn, managing a growing business that delivers leading connectivity, platforms, applications and tailored industry solutions and services to Telstra's enterprise and government customers. The role is also responsible for Enterprise's international customers and operations across 20 countries, including the largest subsea cable network in the Asia Pacific region.
Prior to leading Telstra Enterprise, David was Group Executive, Global Business Services, responsible for establishing and delivering scaled support services and enablement functions to all of Telstra and service operations for Telstra customers. Since joining the company, he has also overseen Telstra’s International Business as well as the NAS (Network & Application Services) business.
Prior to joining Telstra, David was General Manager, IBM Global Technology Services (GTS). Based in London, he was responsible for IBM’s IT services and outsourcing sales and delivery functions for the United Kingdom and Ireland. He has also held a number of industry facing roles at IBM covering the financial services, utilities and government sectors, in Tokyo and New York.
David began his career as a marketing representative at IBM in Adelaide. He holds a Bachelor of Business, Marketing and Entrepreneurship from the South Australian Institute of Technology, now the University of South Australia.
As Global Networks and Technology Group Executive, Nikos Katinakis is responsible for ensuring Telstra delivers and operates next generation network technologies to create one of the largest, smartest, safest and most reliable networks in the world. This includes Telstra’s cyber security capabilities, private and public cloud infrastructure, identifying and deploying new technology, such as those related to 5G and Edge Compute, and delivering network automation and orchestration capabilities to provide exceptional experiences for customers.
Before joining Telstra, Nikos was Executive Vice President of Networks for Reliance Jio in India where he was responsible for rolling out the first pan-India 4G LTE Network, with a focus on data management, and enhancing and stabilising the various operating platforms. In his second Jio assignment, Nikos led their wireline/fixed consumer business with the objective to launch full commercial services across major cities in India, while fully automating and simplifying workflows and the customer experience. Prior to this, Nikos was SVP of Architecture and Technology Development for Network and IT at Canada’s Rogers Communications, as well as Chief Information Security Officer, where he was responsible for the technology strategy, selection, and roadmap that guided Rogers’ deployment of next generation capabilities across all access networks and services.
Nikos has held multiple board and industry positions, including at ATIS, CATA and the University of Toronto.
Nikos has a Bachelor of Electrical Engineering degree from McGill University in Montreal.
Group General Counsel and Group Executive Legal, Regulatory, Government and Sustainability
Lyndall Stoyles is Telstra’s Group General Counsel and Group Executive Legal, Regulatory, Government and Sustainability, joining the company on 1 April 2020. In addition to providing legal counsel to the Telstra Board and CEO, Lyndall leads a function responsible for providing legal counsel, policy advice, stakeholder management and community programs across government relations, regulatory and compliance, sustainability and regional affairs.
Lyndall has significant experience in legal and external relationship roles and joins Telstra from Caltex where she was Executive General Manager for People, Communications and Governance as well as Group General Counsel and Company Secretary. At Caltex, she led a team of 120 people, focussed on drawing on the capability of the legal, risk, corporate affairs and HR professionals to better manage Caltex’s non-financial risk, protecting and promoting Caltex and empowering its people.
Prior to this, she was Group General Counsel and Company Secretary at Asciano where the team managed the commercial and regulatory issues in the rail and ports industries during a time of fundamental industry change, including structural changes to the competitive dynamics of the ports industry. She was previously Senior Legal Counsel and GM External Relations at Patrick, part of the Asciano group of companies. She has a background in competition law and access regulation, having spent 15 years at Clayton Utz where she worked in the Corporate and Competition law teams.
Born in regional NSW but growing up in Sydney, Lyndall studied law at the University of Sydney. She has a passion for breaking down barriers and prejudices, creating opportunities for inclusion and building diverse teams. Lyndall has balanced her corporate career with an interest in a range of social justice issues and has worked in the not-for-profit sector with organisations involved in the indigenous community and asylum seekers.
Brendon Riley became the CEO of Telstra InfraCo on 1 October 2018. In this role Brendon is responsible for efficiently leveraging Telstra’s significant portfolio of assets, ensuring it maintains and monetises these assets and meets its obligations to wholesale customers. Brendon also continues to be responsible for the Telstra Health business.
Brendon previously led Telstra Enterprise where he was responsible for providing services to thousands of enterprise, government and international wholesale customers. Telstra Enterprise has revenues in excess of A$8 billion per annum and operations in 20 countries.
Brendon joined Telstra in 2011 as Chief Operations Officer (COO) with responsibility for all aspects of Telstra’s operating environment, including networks, field services and the NBN. During his time as COO, Telstra deployed its award winning 4G LTE mobile network, developed its Network Applications and Services business and transformed the division’s operating model to align with the company’s long-term strategy.
Prior to joining Telstra, Brendon spent more than 25 years with IBM and held a number of senior executive positions in Europe, Asia and Australia, including the Head of Europe and CEO of the United Kingdom and Ireland.
Brendon is currently a member of the boards of Foxtel, Ooyala and Telstra Ventures. He has also served as a member of the President’s Council of the Confederation of British Industry and as a Director of the Juvenile Diabetes Research Foundation and the Australian Chamber Orchestra.
Brendon has a Bachelor of Business in Information Processing from the Western Australian Institute of Technology (now Curtin University).
Kim Krogh Andersen joined Telstra in January 2020 as Group Executive, Product & Technology.
In this role, Kim leads Telstra's Product & Technology function, which is responsible for creating and delivering products and solutions that customers across all segments value and that drive profitable growth for Telstra. He has accountability for Telstra's product strategy, lifecycle and P&L, as well as technology and innovation where products are incubated and brought to scale. As of December 2022, Kim is also accountable for Telstra's IT and Data & AI functions and accelerating the organisation's digital leadership as part of its T25 growth strategy.
Before joining Telstra, Kim was Senior Vice President, Head of Global Technology Strategy with the Telenor Group, a leading telecommunications company with operations across Scandinavia and Asia. He had responsibility for defining global technology roadmaps as well as leading Telenor's Global 5G Execution Program as it prepared for the launch of 5G across all of Telenor's markets.
Prior to this role, Kim held a very broad range of roles with Telenor including Director Customer Services Denmark with end-to-end responsibility for customer service and Chief Marketing Officer for Telenor Global Services with responsibility for product development and management.
Prior to joining Telenor in 2008, Kim served as an officer in the Danish Army for 13 years.
Kim is a father of three and is living in the beautiful city of Sydney with his wife and children.
As Group Executive, Global Business Services (GBS), Dean brings together Telstra’s shared services such as Assurance, Activation, Billing, Property, Procurement and People Services to improve customer service, efficiency and service levels across the company.
Dean joined Telstra in February 2021 from Jetstar where he was Chief Operating Officer with responsibility for all aspects of the operation across both domestic and international fleets. During his five years at Jetstar, Dean focused on raising the bar on personal and operational safety, improving operational reliability and delivering an improved customer and employee experience through digitisation, process re-engineering, new product development and major organisational restructuring.
Before entering the aviation industry, Dean spent more than 20 years in leadership positions at BP, with assignments in London, Edinburgh and Cape Town. He has both deep functional and operational experience in senior leadership positions, as well as extensive expertise in managing hazardous operations, supply and logistics, strategy, sales and retail, industrial relations and customer service. Dean has completed business studies at Monash University in Melbourne and Cambridge University in the UK along with an Advanced Operations Program at MIT, Boston and a Leadership module at Harvard University.
Dean has also held positions on a number of boards including BP Australia Pty Ltd and the Australasian Association of Convenience Stores.
Group Executive, People, Culture and Communications
PhD Psychology, BSc (hons) (UNSW)
Kathryn van der Merwe (Kath) joined Telstra in July 2023 as the Group Executive of People, Culture and Communications. Kath is a highly regarded people and transformation leader with a track record of strengthening organisational culture and capability.
In her role with Telstra, she is responsible for supporting our people to deliver great outcomes for our customers through building the capabilities and culture required to deliver on our ambitious T25 strategy.
Before joining Telstra, Kath led the Talent and Culture function at ANZ which delivered the bank's core people-related initiatives to empower ANZ’s strategy and organisational culture, and managed the operation of their Global Service Centres.
During this time, Kath spearheaded the bank's purpose-led transformation, creating a solid foundation for culture and values and embedding new ways of leading. This included strengthening governance, implementing a new enterprise-wide performance, remuneration and recognition framework, and improving the bank's digital and data capabilities.
Prior to joining ANZ in 2021, Kath, as the Results Delivery Expert Vice President at Bain & Company, helped build the Results Delivery practice focused on transformational organisational design and change management and successfully led a number of client engagements across Asia Pacific.
Kath holds a Doctorate in Psychology and Bachelor of Science with first-class honours from University of New South Wales. She is based in Melbourne.
Amanda has more than 20 years experience in the telecommunications industry gained through senior roles leading service, customer and product teams for globally recognised telecommunications brands.
As Telstra's Group Executive, Telstra Business, Amanda leads a team of experts responsible for providing the right connectivity, technology and digitisation solutions to support innovation and growth for Australia's small and medium sized businesses.
Prior to leading Telstra Business, Amanda was Telstra Retail & Regional Executive where she was accountable for building Telstra into a world class retailer, delivering growth in Telstra's Small Business Technology Centres and supporting customers and stakeholders in regional Australia.
Since joining Telstra, she has also managed Telstra's 9 million consumer customers who collectively generated more than AUD$11 billion in annual revenues and led teams responsible for creating brilliant customer experiences by building simplified products and seamless digital journeys.
Amanda has a Bachelor of Commerce/LLB from the University of New South Wales. She lives in Sydney with her family and is a keen bushwalker and sports fan.