BusinessLine Plans

Do you run a small business that requires nothing more than a basic office phone plan? Or perhaps yours is the type of business that makes a lot of calls and therefore demands greater certainty over costs?

Whatever the case, we’ve got a BusinessLine plan for you. In addition, you can add an internet or faxing service that uses the same fixed line. You can also add optional extras that are included in your monthly access fee such as Call Waiting, Call Return, 3-Way Chat, plus many more. To order any of the following plans call 13 2000.

  • Basic
  • Everyday
  • Max
  • Concession
  • Extras

Basic

BusinessLine® Basic

If most of your business calls are made to local fixed numbers, then a BusinessLine Basic Plan is a good option. It gives you included local calls for $60 per month.

Access and connection
Monthly Access $60.00
Call charges
Local calls Included in monthly charge
Calls to 019 numbers Included in monthly charge
Calls to 13 / 1300 / Security numbers 35c per call
Calls to 1194 & 1196 (Time & Weather) 38c per call
National long distance (STD) calls
STD Extended Zone & STD Preferential calls 22c per call
All other STD calls 80c per call
Calls to mobiles
Calls to mobiles in Australia 49c call connection fee plus 36c per minute block
International calls International call rates (PDF, 138kB)

Local calls:  Please note that if you make only a small number of local calls or 019 calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents (GST incl.) per call.

Next step

Add optional extras to do more with your phone

Everyday

BusinessLine® Everyday

If you make a lot of fixed line calls nationwide, then a BusinessLine Everyday Plan represents good value. It offers included standard local calls, plus included standard national long distance calls for $80 per month.

Access and connection
Monthly access $80.00
Call charges
Local calls Included in monthly charge
Calls to 019 numbers Included in monthly charge
Calls to 13 / 1300 / Security numbers 35c per call
Calls to 1194 & 1196 (Time & Weather) 38c per call
National long distance (STD) calls
STD Extended Zone & STD Preferential calls Included in monthly charge
All other STD calls Included in monthly charge
Calls to mobiles
Calls to mobiles in Australia 49c call connection fee plus 36c per minute block
International calls International call rates (PDF, 138kB)

Local calls: Please note that if you make only a small number of local calls or 019 calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents (GST incl.) per call.

National long distance calls: Please note that if you only make a small number of STD calls in a particular period, the effective average price which you pay for a STD call may exceed 22 cents or 80 cents (GST incl.) per call, depending on the type of call.

Next step

Add optional extras to do more with your phone

Max

BusinessLine® Max

If you make a lot of calls, especially to mobiles and long distance, then a BusinessLine Max Plan might be the best option. It offers included standard local calls, included standard national long distance calls, plus included calls to most mobiles in Australia for $130 per month.

Access and connection
Monthly access $130.00
Call charges
Local calls Included in monthly charge
Calls to 019 numbers Included in monthly charge
Calls to 13 / 1300 / Security numbers 35c per call
Calls to 1194 & 1196 (Time & Weather) 38c per call
National long distance (STD) calls
STD Extended Zone & STD Preferential calls Included in monthly charge
All other STD calls Included in monthly charge
Calls to mobiles
Calls to mobiles in Australia Included in monthly charge
International calls International call rates (PDF, 138kB)

Local calls: Please note that if you make only a small number of local calls or 019 calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents (GST incl.) per call.

National long distance calls: Please note that if you only make a small number of STD calls in a particular period, the effective average price which you pay for a STD call may exceed 22 cents or 80 cents (GST incl.) per call, depending on the type of call.

Next step

Add optional extras to do more with your phone

Concession

BusinessLine® Non-Profit and Charity

BusinessLine Non-Profit and Charity plans are available to most non-profit organisations and charities with the appropriate certification and ATO certification respectively. Non-profits and charities billed directly by Telstra receive concessions for access and local calls.

Access and connection
Monthly access $47.95 ($45.95 before 1 November 2014)
Monthly access with non profit business concession
(BusinessLine Non-Profit)
$25.50 ($23.50 before 1 November 2014)
Monthly access with charitable concession
(BusinessLine Charity)
$18.40 ($16.40 before 1 November 2014)
Call charges
Local calls 22c per call
Calls to 019 numbers 22c per call
Calls to 13 / 1300 / Security numbers 35c per call
Calls to 1194 & 1196 (Time & Weather) 38c per call
National long distance (STD) calls
STD Extended Zone & STD Preferential calls 22c per call
STD Community Calls and STD calls up to 50 kms 49c Call connection fee plus 6c per minute block
All other timed STD calls 49c Call connection fee plus 22c per minute block
Calls to mobiles
Calls to mobiles in Australia 49c Call connection fee plus 36c per minute block
International calls International call rates (PDF, 138kB)

Extras

Optional Extras

When you sign up for a BusinessLine plan, you can add optional extras at an additional charge to make life a little easier for you and your customers. These extras include MessageBank®, Smart Ring which assigns different ring tones for different types of customers, Abbreviated Dialling for frequently called numbers as well as many others.

Monthly charge $6.00

MessageBank Virtual

A personal answering service that doesn’t require a phone line. You can divert your calls to the virtual mailbox number and give the number to callers so they can leave you messages directly.

Monthly charge $6.00

MessageBank Away

Leave customers an information message on this greeting-only service when you’re closed for holidays, moving or renovating.

Monthly charge $16.50
Connection fee $44.00

Line Hunt

If your main number is busy, Line Hunt automatically connects your calls to the next available line.

Monthly charge per line $4.40 ($3.90 before 1 November 2014)
Connection fee $46.20
Group add/change (each time) $46.20

Abbreviated Dialling

This feature saves you the time and trouble of dialling frequently called numbers. It’s also a convenient way for trusted staff members to make calls normally blocked by your Call Control.

Charge per month, for the first 1 to 8 numbers $3.30
Additional monthly charge for 9 to 40 numbers $1.76
Additional monthly charge for 9 to 60 numbers $2.86

Smart Ring

Assign different ring tones to different groups of callers – so you can tailor your greeting when you answer.

Monthly charge $4.40

Multiple Number

Get a second office number without the cost of a second line. Then add a distinct ringtone so you can identify and handle your calls appropriately.

Monthly charge $6.00

Duet Phone & Fax Multiple Number

Set up a separate fax line on your existing phone service. You’ll gain a dedicated line for incoming and outgoing faxes with its own distinct number – but without the costs of installing a second phone line.

Monthly charge $6.00

Never Busy Fax

Never miss a message. Get your faxes by email when your machine is busy or out of paper.

Rental $5.50 per month
Auto-notification 27.5c per notification
Transferred or automatically delivered 27.5c per page
Fax to email delivery 27.5c per 0.5MB per message

Things you need to know

MessageBank retrieval is free from most Telstra fixed phones Australia wide. Retrieval charges apply from mobiles, payphones and for calls using a Telstra Telecard™.

To see the full terms and conditions for BusinessLine® plans visit Our Customer Terms. ™ and ® are trade marks and registered trade marks of Telstra Corporation Limited ABN 33 051 775 556.

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