Our network

Largest coverage area

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The Telstra Mobile Network is Australia's largest mobile network covering more than 2.3 Million square kilometres – based on what our competitors have said, that would be over twice what the other networks say they cover*. The Telstra Mobile Network also offers the largest 4G coverage area of any Australian mobile network.

* Source reference: 21 November 2013 on optus.com.au

Check out our coverage

More reliable speeds

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Enjoy the best mobile data experience in more places with the largest 4G coverage area of any Australian mobile network. With more than 3500 4G sites, Telstra 4G is available in all the capital CBD's, many suburban areas and in over 300 regional towns across Australia today.

Find out more about Telstra 4G

 

Fewer drop outs

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Enjoy a more reliable connection that has fewer drop outs and works better in more places, including in buildings, than any other Australian mobile network.

Telstra has invested in more mobile coverage sites across city & country (>7,800) than any other Australian mobile network, so you can enjoy greater and more reliable mobile coverage with fewer dead spots.

High-definition voice-enabled

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We want you to have the best mobile experience possible. We have the largest HD voice-enabled mobile network in Australia that not only delivers crystal clear voice quality but also provides noise suppression features making calls between HD-compatible handsets much more effective in noisy environments such as on the train, in crowded places or in heavy traffic. Customers calling between HD-compatible phones on the Telstra Mobile Network can access the higher quality calls at no extra cost.

Telstra 4G

Largest 4G coverage area of any Australian mobile network

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If you're in the market for a 4G device, there's only one mobile network to choose. With us you'll enjoy 4G speeds across the largest 4G coverage area of any Australian mobile network.

With more than 3500 4G sites, Telstra 4G is available in all the capital CBDs, many suburban areas and in over 300 regional towns across Australia today.

Find out if 4G is available in your area
Check out our latest 4G devices

Telstra 4G goes faster in more places

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Telstra 4G goes faster in more places. You'll be able to enjoy typical 4G download speeds of 2Mbps – 50Mbps* across a coverage area that is the largest 4G coverage area of any Australian mobile network.

What's more, your Telstra 4G device will seamlessly operate across our entire coverage footprint so if you happen to go outside a 4G coverage area, you'll automatically switch to our fastest available 3G speeds.

Find out if 4G is available in your area
Check out our latest 4G devices

Introducing 4GX a new breed of speed

We’re turning on our new, superfast, 4G service – 4GX. It’s a new breed of 4G that uses superior 700MHz spectrum to give you access to the fastest 4G speeds on your device in Australia – making everyday tasks faster and new things possible. With 4GX, you can now download, upload, share and stream sport (and movies, and music, in fact anything else you like) at turbo charged speeds. You just need to be in a 4GX area, with a compatible device.



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Fastest 4G speeds on your device in Australia
So you can stream music as fast as you can listen to it, watch TV and movies with less buffering, even game on the go.

 
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More 4G in more places
4GX will increase our 4G footprint, meaning you can be on 4G more often.

 
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More for metro
4GX will offer extra 4G in-building coverage, and faster 4G in-building speeds bringing speedy web access to more offices, bedrooms and lifts.

 
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More to share
4GX will double our 4G bandwidth so you can use even more devices and do more of the things you love at the same time.

 
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Available on some of the best devices
Some of this year’s most popular smartphones are 4GX ready. Find out more

 

We’re currently trialling 4GX in a number of cities and regional areas across Australia.  Look out for updates on where we are live with 4GX, and get ready to experience the fastest 4G on your device in more places on Telstra.

Find out more

 

YOUR FEEDBACK

We continuously extend and improve our mobile coverage and we want your feedback to help us find network coverage black spots. This is where we indicate there is mobile or mobile broadband coverage but it doesn't perform to expectations (e.g. the line may drop out, the call may have poor reception or there may be little or no reception at all).

Before completing the form, please perform these basic troubleshooting checks so common problems are found and solved without delay.

 

Report a coverage problem

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Things you need to know

THE TELSTRA MOBILE NETWORK OFFERS 4GX IN SELECTED AREAS OF PERTH, FREMANTLE, ESPERENCE, SYDNEY, DARWIN, ADELAIDE, SARINA, BUNDABERG, YAMBA, MILDURA and MT ISA. YOU’LL AUTOMATICALLY SWITCH TO OUR FASTEST AVAILABLE 4G, WHICH IS OFFERED IN ALL CAPITAL CBD’S AND ASSOCIATED AIRPORTS, MANY SURROUNDING SUBURBAN AREAS AND IN OVER 300 REGIONAL AREAS, OR 3G IN OTHER COVERAGE AREAS AROUND AUSTRALIA. CHECK COVERAGE AT our coverage.

4GX Network - For the popular 4GX category 4 ready smartphones above the typical download speeds are 2-75Mbps, and for 4GX category 6 capable devices is even faster at 2-100Mbps, in 4GX areas. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination. 

Our Network- With a Telstra 4G device, you'll enjoy typical download speeds of 2 – 50Mbps and typical upload speeds of 1 – 10Mbps in all 4G coverage areas. Outside 4G coverage areas, you'll automatically switch to our fastest available 3G speeds.
Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration. To check the coverage and available speeds in your area, see our coverage.

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