What is the offer?
Telstra customers can purchase pre-sale tickets before the general public to the 2015 NRL Telstra Premiership Grand Final on Sunday 4 October at ANZ Stadium.
Pre-Sale Opens: Wednesday 24 June 2015 from 1pm (AEST)
Pre-Sale Closes: Thursday 9 July 2015 at 8am (AEST)
How can I redeem this offer?
To purchase pre-sale tickets follow these simple steps
- During the pre-sale period login to Telstra My Account
- Click on Thanks Sport
- Select the 2015 NRL Telstra Premiership Grand Final Pre-sale offer
- You will now be taken to the Ticketek website to enter the promo code (please take note of this on the My Account page)
- Select your tickets & delivery method
- Pay with your credit card to complete your purchase
How many tickets can I buy?
For the 2015 NRL Telstra Premiership Grand Final Telstra Pre-sale, the maximum number of tickets available to purchase per transaction is eight(8) and purchases are strictly subject to availability during the pre-sale window.
Can I purchase tickets if the pre-sale is closed?
No, once the pre-sale has closed the Thanks Sport ticket offer is no longer available for this event.
Can I redeem the offer using the Telstra 24/7 App?
No. Currently this isn't available.
Where can I find out more about Sport Offers?
For more information on current offers, visit the Telstra Thanks Sport page at www.telstra.com/sport
Event information will be provided at the time of purchase. If you have any queries about your ticket or event, visit http://premier.ticketek.com.au/
How can I pay for my purchases?
Payments can be made by credit card only. PayPal isn't available as a payment method.
Are there any additional fees (e.g. credit card transaction fees)?
Refer to Ticketek’s website for ticket prices (including transaction fees) and the ticket purchase terms. View the Thanks Sport Terms and Conditions for more details.
Are there any discounts or concessions (eg children, seniors?)
Check Ticketek’s website for any discounts or concessions for this event.
How can I be sure that my ticket purchase is confirmed?
You'll see ticket confirmation on screen and this will also be sent to your preferred email address.
If you do not receive a confirmation email, contact Ticketek on 132 849 9am-9pm Monday-Saturday or 9am-7pm Sunday
How will I receive my tickets?
Ticket mailing and/or collection options will be provided at time of purchase.
When will I receive my tickets?
This will be advised in your ticket confirmation email from Ticketek.
Can anyone use my tickets once I’ve paid for them?
Yes. However, they'll need to adhere to the terms and conditions shown at time of purchase. Tickets can't be resold.
Are refunds available?
No, ticket purchases are final. Once bought online, tickets will be considered sold and can't be cancelled, refunded or exchanged.
How can I contact Ticketek to discuss my tickets?
In the first instance, please check the Ticketek Support Website for any FAQS that may resolve your query.
If the answer to your question is not listed on the Ticketek website, you may contact them 132 849 9am-9pm Monday-Saturday or 9am-7pm Sunday
Where should I go if the site isn’t working or an error appears while ordering?
From time to time, the sites may not be working for technical reasons. In these rare cases, we ask you to try your purchase again later. Also check that you have the latest version of your Internet browser and try refreshing your screen.
Do Telstra customers receive preference when purchasing for the 2015 NRL Telstra Premiership Grand Final?
Yes, Telstra customers can access pre-sale tickets before the general public during the pre-sale window of 24 June at 1pm – 9 July at 8am.
Please note a pre-sale is an opportunity to secure tickets prior to the public, not a preferential seating service.