Our Customer Terms

Telstra Mobile

Select the category to which your product belongs.

Recent Changes

A list of recent changes to the Telstra Mobile section of Our Customer Terms is available in either PDF format (PDF, 31KB) or Word format (DOC, 85KB).

General

Connection and service activation, Mobile phone numbers and number portability, handsets and SIM cards, Handset Blocking, Telstra FairPlay Policy.

Pricing Plans

Current plans, Pre-paid plans and Withdrawn plans.

Special Promotions

Recent special promotions offered by Telstra Mobile.

Other Call Types

International Calls, 1800 Calls, InfoCall 190 calls, Operator Assisted calls and Telstra Call Connect.

SMS and Messaging

SMS (Short Message Service) and MMS (Multimedia Messaging Service).

Managing Calls

MessageBank, Call Forward, Call Director, Memo, EasyCall and CallBack service.

Data Services

GPRS, Telstra Mobile Loop, WAP and Mobile Internet.

BigPond Mobile services

Mobile E-mail on BigPond Mobile services, Telstra Active Menu SMS Games, PocketNews, Mobile Fun, BlueSkyFrog (BSF).

Heading Overseas - International Roaming

International Roaming Services, Using MessageBank and Memo overseas.

Next G Wireless Link Service

Next G Wireless Link Service, Pricing Plans. You can view this document in either PDF format (PDF, 33KB) or Word format (DOC, 87KB).

Related Products

Telstra Mobile Satellite

Pricing Plans, Charges and Billing.

Useful Links