Business Government Terms
Our Customer Terms sets out our standard customer terms. To understand your rights and obligations, you should read both the General Terms and the section that relates to your service or solution.
If you are a Small Business Customer these General Terms apply to
you. You can view them in either PDF
format (PDF, 184KB) or Word
format (DOC, 105KB). For any service, you are a small business
customer if you do not resell your service and: 1) you are a business
and use your service primarily for business purposes, did not have
the chance to negotiate the terms of your contract with us, and have
an annual spend with us of less than $20,000; (2) you are not a business
but use your service primarily for business purposes; or (3) you use
your service primarily for personal purposes, but that service is
of a kind ordinarily acquired for business use. More details available
inside these General Terms.
If you are a corporate customer these General Terms apply to you.
You can view them in either PDF
format (PDF, 184KB) or Word
format (DOC, 105KB). For any service, you are a corporate customer
if you are a business who acquired your service primarily for business
purposes, and either had the chance to negotiate the terms of your
contract with us, or have an annual spend with us of more than $20,000.
More details available inside these General Terms.
Under telecommunications legislation, you and we must comply with these terms unless we have agreed differently.
Related Documents
Customer Terms Summary in
Mobile Services:
Please note: It takes up to 48 hours for amendments to the Customer Terms to be uploaded to this site.
