General

This part of the Basic Telephone Service Section of Our Customer Terms contains the topics listed below. You can view this document in either PDF format (PDF, 114KB) or Word format (DOC, 220KB).

• The Basic Telephone Service
• Connecting the Basic Telephone Service
• Temporary disconnections
• Faults
• Charging
• Calling Line Identification
• Telephone numbers
• Rental telephones
• Changing of customer
• Local Number Portability
• Other work we do for you
• Performance specifications
• Special Meanings