Customer experience

Insights and advice to help you improve the customer experience you offer online, including the latest trends in eCommerce and digital transformation to help you meet customer expectations.
  • How to benefit from customer reviews

    Are you harnessing the power of customer reviews? Here, we break down how online reviews can boost customer experience and help generate sales for your business.

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  • Discover the payment methods your customers want

    When you accept the payment methods that your customers most prefer, it can help to boost business. But with so many payment technology upgrades happening in the past few years, it can be hard to know how consumers want to pay for goods and services. So, we're here to share three payment methods that customers in Australia really want.

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