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There's never been a better time to move with the times
First impressions count. Can your business afford
not to get up-to-date office phone technology?
Business communications have advanced dramatically in recent years, so if you’re relying on an outdated phone system, it may be holding you back.
With Telstra Business Systems you’ll get a complete communications package tailored to your needs. We’ll help you choose a phone system on an affordable plan that’s right for your business.
All of our systems are nbn™ network-ready to protect your investment. You’ll also enjoy the convenience of one provider on a single Telstra bill.
Telstra Business Systems® brochure (PDF, 300 KB)
What you need to do next
Take a look at the steps below. Once you’re ready:
- call one of our expert consultants on 1300 835 787 or
- visit your nearest Telstra Business Centre or Telstra Partner to get a phone system that's tailored for your business.
1. Pick a phone system
2. Add any extras
3. Choose a plan
4. Select your level of ongoing support
5. Protect your cash flow with flexible repayment options
We have the widest range of phone systems from the world’s leading manufacturers. You can read about them further here if you wish before speaking to an expert consultant.
Suppliers
Alcatel
Avaya
Cisco
Ericsson-LG
LifeSize
Microsoft Lync
Mitel
NEC
Panasonic
Shoretel
The key to any successful business in today’s highly competitive environment is customer service. People expect to be served first time, every time. But how can you make sure your staff are always readily contactable – to both you and your clients – but still maintain the total freedom of movement needed to do their job? That’s where Aastra can help. They offer cordless handsets that are ideal for large premises – such as car dealerships, manufacturers and warehouses – that help ensure your staff do not miss any important calls or business.
Happy Customers
“(Aastra) not only offered all the features we needed, they also allowed us to integrate our existing cordless handsets into the new platform, saving us costs.”
Scott Dippel
James Frizelle’s Automotive Group
Southport, Queensland
Sophisticated phone systems designed for the hotel and hospitality industry, with a range of features to enhance efficiency and guest services.
Happy Customers
“Alcatel-Lucent provided us with the perfect system for our needs: a total hospitality package that could not only help us improve our internal communications, but also our customer satisfaction.”
Merrilyn Beros
Hospitality Inns
Perth, Western Australia
A global leader in communications for businesses of all sizes, Avaya also provides telephony, messaging, networking, conferencing, and customer management solutions designed for small and medium business.
Cisco helps you leverage network intelligence to help employees, business partners, and customers connect in real time and conduct business across multiple work spaces more efficiently.
Happy Customers
“We improved the caller experience and simplified collaboration between satellite offices without any upfront capital outlay and without increasing monthly operational expense.”
Ty Nguyen
Interim Director of IT
Southside Medical Clinic
One of Australia’s most popular brands of telecommunications equipment – and an ideal choice if you’re looking for a simple-to-operate system that offers reliability as well as growth potential.
Happy Customers
“The Telstra Business Phone Systems’ solution [Ericsson-LG] has helped our business improve productivity, save on costs and in general, streamlined our communications.”
Doug Canham
Roscos Trademate
Perth, Western Australia
LifeSize® video communications system delivers HD audio and video and integrated data sharing on any IP network. Standards-based and interoperable, LifeSize systems are easily and seamlessly integrated into existing environments.
Microsoft Lync unites voice, IM, audio-, video-, and web-conferencing in a unified interface that integrates with productivity software, making it easier for users to find contacts, check their availability and connect with them.
Mitel delivers solutions that enable our customers to seamlessly communicate and collaborate – anywhere, over any medium with the devices and applications of choice, securely.
Happy Customers
“An IP-based system offers our management team access to advanced automatic web-based reports, as well as the flexibility to easily grow our customer service capabilities, using the latest contact centre technologies.”
Brian Hennessy
Trailfinders Australia
Sydney, New South Wales
Telstra NEC solutions give you the combined expertise of two of the world’s leading providers in a single package, to simplify your business and maximise call management even at busy times.
Happy Customers
“The call centre functionality allows for uniform call queuing across all our phone lines and makes it easy to provide general information to our client base. This in turn improves customer service.”
Damien Mathieson
Amazing Loans
Liverpool, New South Wales
Fully scalable systems that let you to add or remove extensions depending on your requirements – so you can expand your network for special or seasonal events with minimal disruption and cost.
Happy Customers
“We wanted to retain all the features our current Panasonic system offered but with networking, mobile integration functionalities and the ability to enhance the system in the future if needed.”
You’d be surprised how some of these additional extras can really help you boost your bottom line.
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Video conferencing |
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Integrated communications |
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SIP Connect |
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Ad On Hold |
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Ad On Digital |
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CallN |
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Professional services |
We can analyse your typical calling patterns and past bills to help you choose a plan to suit your needs.
Business Connect: A basic and affordable landline option.
TBS SIP Connect Plans: Customise your phone system and converge all your voice and data traffic onto the Telstra Next IP® network.
BusinessLine Plans: Choose from a flexible range of fixed phone line plans with great savings on the calls you make most.
BusinessLine Plans
BizEssentials Bundle: Combine your fixed phone and broadband into a single bundle and reap the rewards of included local calls.
Telstra BizEssentials®
Support can be reached from a single point of contact to help ensure your communications system doesn’t fail you. There are three levels of support to choose:
- For your business to be supported via the Telstra Service Desk providing remote diagnosis and resolution as well as on-site support across Australia.
- From a range of add-ons to enhance your Care plan to suit your business needs.
- If you prefer not to have a contract term, you can get support on a per incident basis.
Purchase your new system outright, or manage your cash flow by choosing between 12 or 24 monthly repayments. We can also arrange a lease or rental through our preferred finance provider Capital Finance. It’s entirely up to you. In addition, your payments will be added to your monthly Telstra bill, so you only have one account to manage.
Email a Telstra partner
Send your query through and one of our friendly Telstra partners in your local area will contact you.
Talk to us
We're available Monday to Friday, 9am–5pm, to answer any of your sales and account enquiries.
Chat to your Account Executive
If you're having trouble finding your Account Executive contact details, we're available Monday to Friday, 9am–5pm.
Things you need to know
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