Before we proceed, I need to let you know we have the Identity Verification Services Information web page which has important information about how we use specific services to verify your identity. You can find the page at telstra.com.au/consumer-advice/your-information/identity-verification-services.

For more information about how we collect, store, use and share your personal information, please see our Privacy statement which can be found at telstra.com.au/privacy.

By continuing, you confirm you're authorised to provide the identity information presented to Telstra. You also agree you have or will read the Identity Verification Services Information web page and consent to your information being checked with the document issuer or official record holder via third party systems for the purpose of verifying your identity.

Identification

Your details

You must have a valid form of Australian ID and be at least 18 years old. Please provide details of the ID you will use to receive your order. All fields are required unless marked otherwise.

ID type Selection required. Select ID type. Required field.

Required field.

The licence number is between 1 and 10 numbers and/or letters.

Required field. Enter your license number. Use 1 to 10 numbers and/or letters only. Invalid entry. Use 1 to 10 numbers and/or letters only.

This is 10 characters. Use numbers and/or letters.

Required field. Enter your card number. Use 10 numbers and/or letters only. Invalid entry. Use 10 numbers and/or letters only.

This is a 10-digit number.

Required field. Enter your card number. Use 10 numbers only. Invalid entry. Use 10 numbers only.

This should be between 6 and 8 numbers.

Required field. Enter your card number. Use 6 to 8 numbers only. Invalid entry. Use 6 to 8 numbers only.

This is 10 characters. Use numbers and/or letters.

Required field. Enter your card number. Use 10 numbers and/or letters only. Invalid entry. Use 10 numbers and/or letters only.

This is 9 characters. Use numbers and/or letters.

Required field. Enter your card number. Use 9 numbers and/or letters only. Invalid entry. Use 9 numbers and/or letters only.

This is 9 characters. Use numbers and/or letters.

Required field. Enter your card number. Use 9 numbers and/or letters only. Invalid entry. Use 9 numbers and/or letters only.

This is 8 characters. Use numbers and/or letters.

Required field. Enter your card number. Use 8 numbers and/or letters only. Invalid entry. Use 8 numbers and/or letters only.

This should be between 8 and 10 numbers and letters.

Required field. Enter your card number. Use 8 to 10 numbers and/or letters only. Invalid entry. Use 8 to 10 numbers and/or letters only.

Enter numbers only. Use the format dd/mm/yyyy.
The passport number is 1 or 2 letters followed by 7 digits.

Required field. Enter your passport number. This is 1 or 2 letters followed by 7 digits. Invalid entry. Use 1 or 2 letters followed by 7 digits.

Enter numbers in the format dd/mm/yyyy. Expiry date must not be more than two years in the past.

Your name

Enter your details as they appear on your ID. We’ll use this information to verify your identity.

Required field. Enter your given name/s. Required field. Enter your given name/s.

Invalid field.

Required field. Enter your family name/s. Required field. Enter your family name/s.

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