Enhance your network and IT infrastructure with proactive management and end-to-end visibility.
We can help you improve productivity by freeing up the time of your internal IT resources to focus on strategic projects instead. You can also use our best-of-breed portals to access comprehensive network insights to help you make better business decisions.
End-to-end network visibility, alarming and comprehensive reporting through Solarwinds. An easily accessible view of your network through Telstra’s Network Performance Dashboard.
Specialised operations team and simplified engagement process
Access expert support with our specialised operations team, including a level 3 technical team. Our integrated service desk and service management team helps simplify your engagement with Telstra.
Professional Services
Expert advice and consulting support will assist your transition to our Integrated Operations Management solution.
Benefits
Full onboarding experience
Our professional services teams consult with you to transform your network environment and ensure a smooth transition onto IOM.
Understand your network
Monitor the health and performance of your network through Solarwinds and Telstra’s Network Performance Dashboard.
Optimise network performance
Optimise end-user experience through an application centric view of the network to monitor what applications are being used and their performance.
Specialised support teams
Our level 2 and 3 operations team will work with you to proactively manage your network.
Single point of contact
With our integrated service desk, you only have to call one number when you need help.
Flexibility
Customized your dashboards in Solarwinds; our operations teams will continue to use your systems and processes to minimize complexity.
