Device Enrolment Service

End-to-end mobile fleet management

From purchase to deployment and management, let us take care of your mobile fleet from start to finish with the Telstra Device Enrolment Service.

We’ll automatically enrol any new devices you order and provide you with the tools to manage your fleet through its lifecycle. This means that you establish the controls and employees receive devices that are pre-configured and locked to company settings. We make deploying and managing hundreds of devices easy.

New Apple and Samsung phones and tablets are ready to go out of the box. There’s no frustrating manual processes and no need to call your helpdesk. And your devices are automatically linked to your Telstra Mobile Device Management (T-MDM) server too.

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Key features

Great out of the box experience

Your company settings, policies and applications are automatically installed on your staff devices when they are first powered up from a factory state.

Policy compliance

Automatically check devices to see if they’re compliant with your company policies and take appropriate action if they’re not.

Single log-in

Use a single log-in to configure your devices remotely as well as deploying or upgrading the apps your staff need to be productive.

Cloud scale

The Device Enrolment Service is cloud-hosted, so we’ll update features as they’re updated whether it applies to one device or thousands.

Secure by design

Keep your infrastructure and staff secure by restricting unauthorised features and enforcing password requirements and device encryption.

Your choice of devices

The Device Enrolment Service is compatible with the most popular device operating systems, including Apple and Android.


Increase visibility

Save time and easily keep track of multiple devices and software installed on registered devices.

Improve productivity

Remotely deploy the business apps your staff need to work effectively.

Cost-effective fleet management

Avoid the cost of deploying and running in-house systems and support so you can redeploy IT resources to business-critical projects and drive innovation.

Maintain security

Deploy security policies to safeguard corporate information and minimise your security risks.

Around-the-clock support

Get technical support when you need it via a single point of contact, providing dedicated support to quickly resolve troubleshooting issues

How it works

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Place a device order with Telstra and request that devices are added to the manufacturer’s enrolment program.

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Telstra will work with manufacturers to add your devices to the enrolment program. You will be notified when enrolment is complete.

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The device manufacturer assigns the devices to your T-MDM platform.

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Employees will now receive devices that are preconfigured and locked to company settings.

Frequently asked questions

Why Telstra?

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A range of scalable solutions to meet your needs

Choose the right mobility solution for your unique needs from a variety of devices, plans, managed services and more – all available on our local, national and global networks.

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One partner for all your mobility needs

Make managing your IT easy with access to leading mobility tools, partners and networks, and the expertise and tools to help you achieve your goals, all in one place.

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Let us co-create your mobility solution

Telstra designs, supplies and supports your solution in partnership with you, from end-to-end. We invest in the management of your touchpoints, so you don’t have to.

Getting started

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Request a call back

Register here and we'll get back to you.

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Enrol devices

Enrol your purchased devices with our device enrolment service.

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Get support

Get help and answers to your questions

Get support here