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The smart way to manage your Telstra
services

Want to learn more about how to navigate through Your Telstra Tools? Register for one of our YTT knowledge sessions, where you'll find out how to use our online features to manage our services. 

Manage your invoices more easily with T Analyst

Control costs, analyse trends around how your organisation uses our services and get a single, paperless view of all your invoices with T Analyst.

Plus, you can:

Make a payment

Archive summaries and bills

Receive bills in your inbox

Schedule regular reports

View a full account history

Access up to 18 months of bill history

Apply now

T Analyst knowledge sessions

T Analyst knowledge sessions

Learn how to best use T Analyst through our sessions.

Topics include:

  • Getting Started
  • Using reports to understand your business needs
  • Applying filters to enhance your reports

Find out more

 

 

T Analyst personalised services

T Analyst knowledge sessions

Our range of Bill Reporting and Analytics solutions can provide you with easy access to a range of detailed Telstra billing data to help you manage your telecoms expenditure.

Features

  • Face-to-face training using your billing data
  • Migration and/or setup of hierarchies, cost centres and existing services. 
  • Support for multiple T Analyst reports

Contact us

Learn more

Explore the features of T Analyst in detail.

T Analyst brochure

T Analyst FAQs

T Analyst Terms of Use

Turn off paper bill

You can now turn off your paper bill through T Analyst.

 

Find out more

Looking for BRSS?

We're no longer accepting new registrations for BRSS but if you already have a login you can still download your latest invoicing data.

Login to BRSS

 

Mobile Ordering 

Mobile Ordering and Management (MOaM) is an easy to use online tool which enables you to order mobile devices, mobile accessories, connect new and recontract existing mobile voice and wireless data services directly from your desktop. Ordering is easy - pick your shopping items from the product catalogue, review your shopping cart and either continue to shop or check out.  Flexible ordering functionalities such as bulk ordering, multiple delivery address destinations, SMS or e-Mail order confirmation and status updates are now available with MOaM. You can even obtain the PUK for a mobile service listed on your account(s) within MOaM. 

Take the tour - mobile ordering and management

Play

Convenient

create and manage orders when you choose

Stay informed 

compare and view devices side by side before ordering

Speed 

fast ordering and faster delivery

Availability 

access directly from your computer through your internet connection

Secure

decide who can place orders and choose either a user id/password or digital certificate

More control

track order progression and use reporting options


Voice, Data and IP Ordering

Order Online is the easy way to order and manage a number of Telstra products and services including: PSTN, ISDN2, ISDN 10/20/30, CustomNet®, Freecall™1800, Priority 1300®, Priority One3®, Frame Relay and Selected IP Services.  Order Online is fast, secure and efficient. It lets you check the order status for current service requests and view details for your fixed-line and data products. You can also cancel many of your data services and request moves and changes for selected IP services.

Take the tour - order online

Play

Convenient

create and manage orders when you choose

Save time 

 access multiple customer hierarchies with a single login

Secure 

choose either a user id/password or digital certificate

Easy to use

 just click and point

Stay informed 

see the order status for your fixed and data products including those sent by phone, fax and email

Quick 

many details such as site address for existing services and billing account information are automatically filled in for you

Minimise errors

 built-in logic checks order information and mandatory fields to ensure greater accuracy

Faster changes 

simple Feature and Network Changes can be quickly resolved


Start using our online apps today

Sign up and get access to over 50 apps that can save you time.

Register Now

 

Already registered?

Log in now to start managing your online services

Login

 

Network applications

Use online network applications to stay in control of inbound, IP or WAN. Also, request network changes or enhancements.

Applications which will help you manage your networks include:

  • InControl Online to manage PriorityOne3®, Priority1300®, Freecall® and more
  • IP Self Serve
  • Ethernet WAN Bandwidth On Demand

Assurance and fault reporting applications

Quickly and easily report faults online. Get notification of planned outages that may impact your Telstra services.

Applications for fault reporting include:

  • Managed Services Incidents- Lodge and track reported incidents online. Also, track your service requests.
  • Telstra IP Telephony - Monitor and report on your Customer Trouble Reports (CTRs).
  • Online forms - Lodge faults for your Cloud, data and IP services.

Service reporting applications

Applications for quick access to advanced reporting and service usage.

Applications include:

  • Next Generation Data Reporting - Network capacity, performance and usage
  • Mobile Data Usage Meter - Estimated mobile data usage
  • Telstra Analyser Online - Analyse inbound call traffic
  • IP telephony - Reports on the quality, success and performance of TIPT network calls

Start using our online apps today

Sign up and get access to over 50 apps that can save you time.

Register Now

Already registered?

Log in now to start managing your online services

Login