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  • The smart way to manage your Telstra
    services

    Want to learn more about how to navigate through Your Telstra Tools? Register for one of our YTT knowledge sessions, where you'll find out how to use our online features to manage our services. 

    Manage your invoices more easily with T Analyst

    Control costs, analyse trends around how your organisation uses our services and get a single, paperless view of all your invoices with T Analyst.

    Plus, you can:

    Make a payment

    Archive summaries and bills

    Receive bills in your inbox

    Schedule regular reports

    View a full account history

    Access up to 18 months of bill history

    Apply now

    t-analyst-training

    Learn how to best use T Analyst through our sessions.

    Topics include:

    • Getting Started
    • Using reports to understand your business needs
    • Applying filters to enhance your reports

     

    Find out more

    Learn more

    Explore the features of T Analyst in detail.

    T Analyst brochure

    T Analyst FAQs

    T Analyst Terms of Use

    Turn off paper bill

    You can now turn off your paper bill through T Analyst.

     

    Find out more

    Looking for BRSS?

    We're no longer accepting new registrations for BRSS but if you already have a login you can still download your latest invoicing data.

    Login to BRSS

     

    Order Express

    Order your new devices whenever, wherever you want. With Order Express there’s no waiting for the doors to open, or the lines to be manned. Our business hours are 24x7. Plus, Order Express is mobile optimised, so you can order your new device from your existing phone.

    Read more

    Order Express

    Voice, Data and IP Ordering

    Order Online is the easy way to order and manage a number of Telstra products and services including: PSTN, ISDN2, ISDN 10/20/30, CustomNet®, Freecall™1800, Priority 1300®, Priority One3®, Frame Relay and Selected IP Services.  Order Online is fast, secure and efficient. It lets you check the order status for current service requests and view details for your fixed-line and data products. You can also cancel many of your data services and request moves and changes for selected IP services.

    Take the tour - order online

    Play

    Convenient

    create and manage orders when you choose

    Save time 

     access multiple customer hierarchies with a single login

    Secure 

    choose either a user id/password or digital certificate

    Easy to use

     just click and point

    Stay informed 

    see the order status for your fixed and data products including those sent by phone, fax and email

    Quick 

    many details such as site address for existing services and billing account information are automatically filled in for you

    Minimise errors

     built-in logic checks order information and mandatory fields to ensure greater accuracy

    Faster changes 

    simple Feature and Network Changes can be quickly resolved

    Start using our online apps today

    Sign up and get access to over 50 apps that can save you time.

    Register Now

     

    Already registered?

    Log in now to start managing your online services

    Login

     

    Network applications

    Use online network applications to stay in control of inbound, IP or WAN. Also, request network changes or enhancements.

    Applications which will help you manage your networks include:

    • InControl Online to manage PriorityOne3®, Priority1300®, Freecall® and more
    • IP Self Serve
    • Ethernet WAN Bandwidth On Demand

    Assurance and fault reporting applications

    Quickly and easily report faults online. Get notification of planned outages that may impact your Telstra services.

    Applications for fault reporting include:

    • Managed Services Incidents- Lodge and track reported incidents online. Also, track your service requests.
    • Telstra IP Telephony - Monitor and report on your Customer Trouble Reports (CTRs).
    • Online forms - Lodge faults for your Cloud, data and IP services.

    Service reporting applications

    Applications for quick access to advanced reporting and service usage.

    Applications include:

    • Next Generation Data Reporting - Network capacity, performance and usage
    • Mobile Data Usage Meter - Estimated mobile data usage
    • Telstra Analyser Online - Analyse inbound call traffic
    • IP telephony - Reports on the quality, success and performance of TIPT network calls

    Start using our online apps today

    Sign up and get access to over 50 apps that can save you time.

    Register Now

    Already registered?

    Log in now to start managing your online services

    Login