No coding required
Create personalised, seamless user experiences across email, SMS, social, and web with clever automation and design tools.
Whispir Communications Platform
One platform, multiple channels
Empower your organisation with compelling, timely and actionable communications with Whispir. Whispir is packed with time-saving features, easy-to-use templates, clever tools for pro finish with little effort, and a powerful API for data integration.
Key Features
Customisable to your unique needs
Drive business outcomes with fully customisable workflows and manage rules, responses and events.
Real-time insight
Tools to help you track conversations, maintain compliance records and make data-driven decisions with real-time dashboard insight.
Benefits
Increased efficiency
Automate notifications and cut down service desk support calls. Use reporting functionality to make data-driven decisions that save time.
Resolve incidents
Resolve issues and restore critical services quickly with features to record incidents automatically and gather and notify teams faster.
Maximize your reach
Communicate instantly with your customer base at scale. Whispir’s SMS service is highly effective with a 98% open rate.
Low cost, low risk
Low-complexity deployment for easy integration with existing systems or new applications.
Deliver better outcomes with workflows
Streamline your communications and automate interactions, from everyday processes to complete marketing campaigns.
Use data to power communications
Integrate with all current data points from CRMs to third-party tools and put your data to work. Deliver your content to the right people at the right time.
Whispir Communications Platform from Telstra Enterprise
Always log in to your Whispir Communications Platform from Telstra Enterprise service via the Telstra website. Protect your user credentials by being alert to Phishing attempts and take caution when accessing links received by SMS or email. Telstra will never send you links to access your Whispir Communications Platform from Telstra Enterprise service.
How it works
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Connect
Send compelling and useful interactions to your audience by text, voice, email, push, social, and web notification instantly.
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Create
Simple drag-and-drop tools create studio-quality content in minutes without the need for designers or developers.
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Automate
Create simple scenario-based triggers for end-to-end solution workflows. Organise events, engage with customers and manage communications.
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Report
Understand your audience and make data-driven decisions that save time and money with intuitive reporting features.
Case studies
Bringing prescriptions to the digital age
Rolling out an e-prescription service on the Whispir platform enables Chemist Warehouse make prescription fulfillment easier and safer.
Moreton Bay Regional Council
To effectively communicate warning messages to residents, the Council worked with Whispir for a solution that sends out timely information and manages contact information better.
The Shire of Kellerberrin
To keep remote workers and residents throughout the region informed on hazardous conditions, the Shire turned to Whispir for a state-of-the-art system to reach almost 400 locals and contractors. The platform improved multi-channel messaging, centralised tracking, and keeping contact information up to date.
Why Telstra
Our best-of-breed approach
Working with us means you also benefit from our established relationships with leading global technology providers and strong support by local channels and partners.
Let us co-create your mobility solution
Telstra designs, supplies and supports your solution in partnership with you, from end-to-end. We invest in the management of your touchpoints, so you don’t have to.
Design and implementation
Our national partner network can work with you throughout your design and implementation journey, so you can get the ideal solution that meets your business needs.