Messaging API

women using a mobile phone

Integrate messaging into your digital platforms

Get the power to communicate with engaging SMS messaging in your web and mobile apps in near real-time and at scale.

Telstra’s Messaging API is a simple, secure and reliable REST API that simply integrates SMS messaging across your existing marketing suit.

Inform and educate your audiences as a group or as individuals, promptly notify and update employees of changes like roster updates, boost security by enabling two factor authentication, or provide SMS alerts for utility outages or delivery statuses to improve customer and employee experience. Our Messaging API is perfectly suited for a range of messaging applications.

Key features

Reliable delivery

Connect directly across our leading Telstra mobile network, providing a direct carrier connection for more reliable performance.

Support when you need it

If you have a pay-as-you-go or enterprise plan, you can resolve issues quickly with local support from our dedicated expert team.

Simple, quick access

Send messages to domestic and international numbers quickly with instant access to the Telstra messaging gateway - without the need to establish multiple carrier agreements.

Local hosting

Be sure your valuable information is locally kept, as we host and send all messages from our Australian messaging gateway.

Benefits

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Reliable performance

Improve performance, reduce latency and minimise the chance of delivery failure by connecting directly to the Telstra mobile network.

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Cost certainty

Enjoy the certainty that comes with Australian pricing, so you don’t have to deal with fluctuations in currency from overseas API providers.

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Speed-to-market

Feel confident you can deploy the Messaging API into your environment and get to work straight away as our code is rigorously tested and pre-prepared for your use.

A messaging solution that works for your audiences

Choose how your Messaging API works best for your customers, whether that’s engaging in two-way communication, broadcasting to large groups or interaction with individuals.

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The support of a dedicated team

Every user is supported by our comprehensive online resources, while paying customers have around-the-clock access to a dedicated support team to resolve issues as they arise.

How it works?

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Simplify and secure your account management

Deliver an additional level of security and confidence for your core applications and services and be sure the highest security standards are always met with two-factor authentication delivered by messaging.

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Improve customer and employee experience

Timely communication can be critical to both customers and employees. Send SMS notifications and alerts for utility outages or delivery updates, while prompt schedule notifications for field teams helps them stay on track during the day or stay safe in remote locations.

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Communicate at speed

For organisations managing complex processes or large groups of people, responding to status changes can be critical. When production lines need attention or an employee roster changes, prompt notifications can help ensure no one misses a beat – or a shift.

Diagram detailing how environment connects to Telstra messaging API layer through to customers

Why Telstra?

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Reliable, high quality performance through the Telstra network

Consistently high-quality collaboration and application underpinned by our Next IP network and Australia’s largest mobile network.

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Improved cost control

Take charge of your costs with flexible charging models—and choose how you want to pay, whether on your existing Telstra account bill or through a credit card for individual purchases.

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Design and implementation

Our national partner network can work with you throughout your design and implementation journey, so you can get the ideal solution that meets your business needs.

Getting started

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Access developer portal

Visit our developer portal to set up your API in minutes.

Find out more

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Get Support

Get help and answers on your questions.

Get support here

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Request a call back

Register here and we'll get back to you.

Register here