Telstra Integrated Messaging

Enhance and automate your communications

Boost the performance and efficiency of your marketing, operations, sales and finance communications with our streamlined messaging solutions.

The Telstra Integrated Messaging (TIM) platform, powered by Soprano, is a suite of ready-to-use software applications that use SMS, MMS and email to automate and enhance how you work, every day.

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Key Features

Telstra Integrated Messaging StaffMatch™

Automate how your business offers and manages shifts across your teams, integrating staff replies, HR and finance functionality.


Enhance existing web, CRM and other applications to send and receive SMS messages or build custom applications to send SMS reminders or alerts with our messaging API.

Telstra Smart Messenger

Enjoy enterprise-grade communications, including enhanced group mobile chat, improved security including vanishing messages and remote wipe, and multimedia image and audio messaging.

TIM Voice

Broadcast interactive voice and audio and provide your audience with personalised experiences across mobile and traditional fixed-line phones.

Campaign Manager™

Improve your marketing messages by supporting broadcast communications, inbound response management, database creation and permission marketing processes.

TIM Access Control

Boost security by only allowing access from devices on your secure network or from pre-approved IP addresses.


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Exercise control over every facet of your messaging

Stay on top of everything with comprehensive visibility and powerful management tools in a single console. Control functions like permissions, opt-in/opt-out lists, blacklists and whitelists and cost management.

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Simple, cost-efficient messaging

Enjoy the convenience of one platform for both external and internal messaging, managed by Telstra so you can get on with what you do best.

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Reliably high performance

The Telstra Integrated Messaging platform is purpose-built to manage critical communications and applications at scale. You can depend on secure, reliable messaging whoever you want to reach, supported by our extensive Australian and global networks.

Why Telstra

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A proven messaging application

Soprano’s technology is known for its versatility and ease of use, and has delivered results for organisations across multiple industries.

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A range of scalable solutions to meet your needs

Choose the right mobility solution for your unique needs from a variety of devices, plans, managed services and more – all available on our local, national and global networks.

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One partner for all your mobility needs

Make managing your IT easy with access to leading mobility tools, partners and networks, and the expertise and tools to help you achieve your goals, all in one place.

Getting started

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