Telstra Desktop Messaging

Simple collaboration to increase speed of business

Empower your teams to be more responsive and stay ahead in today’s fast-paced business world with Telstra Desktop Messaging.

We offer quick, convenient business messaging using SMS and MMS, including the ability to contact multiple people at the same time on their mobile devices. Be more productive and cost-effective with simple collaboration at speed.

Request a call back

Key Features

Seamless, simple user experience

Compose SMS and MMS messages in the way that suits you best – from the Telstra Desktop Messaging desktop application, using a plug-in to send from your email, or from any supported web browser.

Optimise your email with automated replies

Automate and tailor getting back to your customers and staff quickly, with wizard and query – based tools to set up and manage a range of responses.

Engage your audience with rich media messaging

Increase message engagement and give more detailed information by including colour images and video.

Flexible payment plans to suit your needs

Get cost certainty and flexibility with a range of plans to suit your specific needs.

Save time with synchronised address books

There’s no need to duplicate your contact lists. Instead, simply synchronise your Microsoft Outlook address books to have everyone’s details at your fingertips.

Benefits

Computer device showing money savings illustration

Cost-effective communication to your customers

Boost your marketing in a cost-effective way by sending promotional messages to customers and prospects simply, and without using expensive third party tools.

Technology Integration illustration

Seamless integration with the tools you already use

Telstra Desktop Messaging integrates seamlessly with Microsoft ® Outlook to eliminate the needs for duplicated address books.

Streamlined communications illustration

Streamline your communications

Increase flexibility, responsiveness and communication results with Telstra’s Priority One3®, Priority 1300® or Freecall One8™ and Freecall 1800™ to help streamline communications.

Downloads

Why Telstra

Diagram detailing how environment connects to Telstra messaging API layer through to customers

A range of scalable solutions to meet your needs

Choose the right mobility solution for your unique needs from a variety of devices, plans, managed services and more – all available on our local, national and global networks.

null alt

Improved cost control

Take charge of your costs with improved visibility and a simple, cost-effective pricing structure.

null alt

A best-of-breed approach

We’ll help you design mobility solutions using the best technology to meet your business goals and drive digital transformation.

Getting started

Request a call back

Register here and one of our solutions experts will get back to you.

Register here

Find a customer contact expert

Get in touch with the right expert for you.

Find an expert

Get Support

Get help and answers to your questions

Get support

Things you need to know

  1. We cannot guarantee that the provision of SMS / MMS Access Manager will be fault free or continuous or that SMS / MMS messages will be sent in a timely manner. 

    Important restrictions apply on the sending of large volumes of messages. Read our terms and conditions carefully before using SMS / MMS Access Manager. SMS / MMS Access Manager should not be used for time based initiatives that may result in a sudden peak of message traffic to the Telstra SMS / MMS network. 

    Call charges apply. 

    Delivery reports are not available where an alpha sender has been used to send the message, and we may not be able to track a SMS / MMS message sent to another carrier’s network. 

    You are not permitted to use Telstra Mobile SMS / MMS Access Manager for the purposes of sending marketing messages (which are messages designed to promote the sale of or demand for goods or services) unless you comply with the Spam Act 2003 (Cth), ACIF's Guidelines for SMS and other applicable laws. Telstra may cancel your access to Telstra Mobile SMS / MMS Access Manager if you do so.