Five good reasons to choose Starlink satellite services from Telstra for your enterprise business

23 April 2024 · 3 minute read

Starlink satellite is a new way to connect business operations in rural and remote locations. It delivers high-speed, low-latency internet, both as a primary service and as a backup.

However, Starlink connectivity is being offered by resellers, and the speed, latency and reliability from those providers may be similar in some cases.

You might think therefore that the choice of Starlink provider is inconsequential. This is not always the case. The provider you choose will make a major difference, and the reason is simple.

Most enterprise businesses won’t have Starlink as a standalone service. Typically, a business’s internet access, whether via Starlink or another service, needs to integrate with other operations such as networks, clouds, applications, security and more. It’s just one cog in a bigger business machine.

So when choosing a Starlink provider, evaluate the satellite service, but also consider the needs of the wider business and how Starlink will work along with other services to support them. When you do, you’ll see that Telstra offers unique value.

1. We’ll assess if Starlink is right for you

Some businesses might think that a Low Earth Orbit (LEO) satellite service like Starlink will automatically solve their problems. That’s not always the case as there are higher orbit alternatives that may be more suitable depending on the use case.

With more than 45 years’ delivering satellite services, Telstra has more experience than most. We know there are many decisions to consider.

That’s why we investigate the suitability of each type of satellite service for each site. We assess aspects such as location, cost, deployment time frames, length of service and more, and then recommend the most appropriate one.

When all factors are measured, it may be that a Geostationary Equatorial Orbit (GEO) satellite or other form of connectivity is better. The point is, it’s better to know up front before you invest in Starlink.

2. We offer a choice of Starlink access options

So you’ve decided on Starlink. But chances are, you have various sites and requirements. Do you need short-term or long-term, fixed or flexible? With Telstra Starlink Enterprise Internet, we offer three options to suit most eventualities:

Comms on the move: The satellite kit is attached to your vehicle and works on the go.
Comms on the pause: You take the kit with you, but you must be stationary to use it.
Fixed: The kit is placed in one stationary location for long-term use.

3. We provide a single contact for deployment and support

Telstra offers a one-stop service for purchasing, installing and ongoing support for Starlink. Typically, it’s far more convenient than buying a service direct from Starlink, and either self-installing or getting a sub-contractor to install the Starlink equipment. And if something goes wrong during the life of the equipment, whose responsibility is it - Starlink or the installer?

With Telstra, you have the advantage of a complete satellite service from one point of contact. Depending on your location we’ll survey the site, design the service to suit your needs and business goals, and then install robust and proven satellite kits.

We also have one of the largest field technician forces in Australia. We're proud to maintain a strong field technician force, facilitating prompt service to your locations. Our technicians are either directly employed by Telstra or certified contractors, providing a single point of accountability for your needs.

We also offer managed services which can be a distinct advantage for our customers. If a problem occurs, we do all the necessary troubleshooting to identify the cause before handing over to Starlink.

4. We connect your satellite service to Australia’s best networks

Starlink services won’t exist in isolation for most enterprise businesses. This means a provider’s secondary network solutions are vital. And it’s also where Telstra offers significant value. We offer the largest, fully integrated fixed and mobile networks that can connect to Australia and the world to complement your satellite service.

Telstra Mobile Network. Telstra has Australia's largest and best mobile network covering around 1 million square kilometers more than any other mobile network. Considering that many organisations use a combination of satellite and mobile connectivity, this needs to be crucial factor in your calculations.

5. We help keep data and networks secure

Since Starlink carriage is the Internet only service, Telstra can install firewalls at each site, or customers can do it themselves. Or we can deploy the appropriate SD WAN appliance at a data centre with content vetting, firewall and anti-virus to compliment your Starlink service. Additionally, our team of experts provides around-the-clock proactive management, maintenance, and performance assurance for the SD-WAN appliance. For further security enhancements, we can offer integration with cloud security solutions like Zscaler and Netscope.

Look at the bigger picture

Starlink will only be one part of your business connectivity. When you choose a Starlink service, it pays to ensure that it is appropriate for your needs, connects to the best networks, and is fully secured and integrated with other aspects of your business. Plus, with one point of expert support, your service will be far easier to manage. All good reasons to consider Telstra when you’re considering Starlink.

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