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Does your business have the in-house talent to efficiently manage your IT? Are you struggling to weather the global skills shortage — especially when it comes to highly specialised technology?
You’re not alone. The talent shortage is particularly acute in the tech sector with every single category of cyber occupation – from risk and compliance specialists to operations coordinators – making the Government’s National Skills Commission priority list in all states.
A great technology partner can bring the expert advice and practical support you need, so your team can spend less time wrangling IT and more time on your business.
But what makes a great partner? And what should you look for when you’re trying to find one? Here are the four key qualities that can make all the difference:
Skills that complement your team
What are the talents, skills and resources already within your company — and which projects do these people want to work on? Managing day-to-day foundational IT may not be a dream job for your team and staying up-to-date with rapidly evolving mobility and networking skills can be challenging.
To complement your team, you need an IT partner who can listen, identify your problem quickly, and fix it with the minimum amount of input from you. Telstra partners bring access to agile teams with cross-functional skills and a depth in networking and mobility, so they can get you up and running quickly with technologies they know and understand. They’re also continually upskilled through our accreditation program to stay at the leading edge, which means you can too.
Local capability for local understanding
Your business needs the right solutions and the right level of service from a partner who is there for the long haul. But when it comes to technology, it can be easy to assume the physical location of your partner doesn’t matter.
But it does. From the easy collaboration of working in the same time zone to the nuanced grasp of your specific context, a local Australian partner has the potential to respond more rapidly to change and provide personalised service that comes from understanding local issues – whether that’s changing data privacy compliance requirements or harsh geographies.
Telstra partners offer managed services, backed by the power of Telstra investments. We invest in innovation and technology, in digitisation and networks, in improving our customer experiences and ways of working annually — which keeps you at the leading edge. Telstra partners can also draw on specialised resources and technologies thanks to our partnerships across multiple providers, like Microsoft, Cisco, Apple, Samsung and VMware. With greater access to more technologies, when a Telstra partner proposes a solution for your business, you’ll know it’s not the only product, it’s the right product.
Make value creation your key metric
When implemented successfully, technology partnerships last for years and have the potential to create exponential value. Telstra partners can propose alternative solutions, so you can produce more value than your initial scope. Taking a longer-term strategic view with a partner who knows where networking and mobility technology is headed connects you to a world of opportunities.
Look for best practice
When you’re looking for a solution, it’s likely that a Telstra partner has already solved a similar issue for a business just like yours. Our website is full of reference sites and case studies so you can explore our technologies and solutions.
Partners don’t just bring best practice learned from these implementations, they can also shortcut success by helping you to avoid common pitfalls. With a single provider sponsoring your project they take ownership and work with you to deliver better outcomes.
