Telstra Health to acquire client & resource management solution business, EOS Technologies

Media Release, 08 October 2015

Telstra Health has entered into an agreement to acquire Silver Chain Groups’ technology arm EOS Technologies, developers of the award winning community care management system, ComCare.

Since its inception in 2010, EOS Technologies has evolved into a recognised leader in the provision of client and resource management solutions for health, aged and community care in Australia and New Zealand. EOS Technologies will be integrated into Telstra’s HealthConnex business.

Telstra Health’s Head of Provider Applications, Michael Boyce stated the acquisition strengthens their partnership with Silver Chain Group to deliver innovative and efficient solutions for the sector.

“This acquisition aligns perfectly with our existing community care capabilities, and when combined with our HealthConnex and iCareHealth solutions will allow us to provide the best community care and residential aged care eHealth platform in Australia,” said Mr. Boyce.

“A key part of this is about delivering better care to Australians as they age. The number of Australians over 85 will more than triple from 2012 to 2050, and this is the primary group at risk of chronic disease requiring care services in the home to avoid hospital admissions or residential aged care support.

“This trend of directing care away from costly institutions is driving strong demand for solutions that can support community care providers and deliver better health outcomes for clients in their own home. The healthcare landscape is changing as consumers want to incorporate digital health seamlessly into their lifestyle routines and personal style.

“We are excited about the potential of EOS Technologies to deliver a more connected healthcare solution by combining advanced technology with expert professional care for our aged and community care customers around Australia,” said Mr Boyce.

Silver Chain Group’s CEO Chris McGowan, stated that the sale of its technology development arm had been anticipated for some time and has taken place with a company that the Silver Chain Group believe to be the right partner.

“We recognised that to continue to develop and grow EOS in an exceedingly fast-moving eHealth market we needed to find the right partner to ensure they could commit to continuing to service our current clients, whilst investing in further development of ComCare,” he said.

“EOS makes a significant contribution to the way the industry functions and it was crucial to find someone who could take it to the next level so that the entire health industry can benefit from its development.

“We now have the opportunity to do that by leveraging Telstra’s communications technology and HealthConnex’s position as a leading community care solutions provider,” said Mr. McGowan.

Telstra’s recent investments in the health area include UK health analytics firm Dr Foster, Medibank’s Anywhere Healthcare, and iCareHealth, one of Australia’s primary providers of software solutions to the aged care sector.

About Telstra Health
Telstra Health is a provider of eHealth solutions with the ambition to create a better health system for patients, providers and health insurers. Telstra Health aims to be the partner of choice and is working with medical experts, the health sector, government, funders as well as the world’s best and most innovative eHealth companies to build a future where eHealth solutions are integrated together to create a brilliantly different health care system. Telstra Health is a business division of Telstra Corporation, Australia’s leading telecommunications company. For more information visit www.telstra.com/health.

About EOS Technologies and Silver Chain Group

EOS technologies was established by Silver Chain Group, a not-for-profit organisation delivering community health and care services across Australia. In September 2011, Silver Chain in Western Australia and RDNS in South Australia, two like-minded not-for-profit organisations, merged to become one of the largest in-home health care providers in Australia. With over 2,940 staff and 400 volunteers, the Group assists over 83,000 people to remain living in their homes and community every year. The Silver Chain Group’s purpose is to build community capacity to optimise health and wellbeing to help shape the future of in-home community care across Australia. For more information, please see www.silverchain.org.au.