Phone Features

You must be the authorised representative of this account to make these changes.

1. Account details
2. Configure Phone Features
3. Confirmation

Your details

First Name

Last Name

Date of birth

Preferred contact number

Alternative contact number

Email address

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Account details


Business name

Do you have a Telstra Account Executive

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Your selected details.

Search Results

Please select your details from the list below.

Do you have a Telstra Account Executive

Which services and options do you wish to configure?

Which services and options do you wish to configure?

Feature change

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You may make changes to your phone features online using this form. Changes will be applied to the phone number(s) you nomiate within 2 working days.

Enter the number(s) you would like to configure

Phone features settings

Please indicate how you want to change the features on your business phone

Cost No Change Add feature Remove feature
Calling Number Display $6.00/mth
Remote Access $2.20/mth
Smart Ring $4.40/mth
Call Forward No Answer Free
Call Forward On Busy Free
Call Forward Immediate Free
Call Return $0.35/use
3 Way Chat $0.55/use
Delayed Hotline $3.30-/mth
Call Control $3.30/mth
Abbreviated Dialing $3.30/mth
Call Waiting Free

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Thank you for your request. Please review the details you have provided below.

1. Account details

2. Configure Phone Features

Things you need to know

Self Service

The use of the Self Service is specifically subject to the terms and conditions in this clause.

1.1 Nature of Service

(1) Self Service allows you to request changes to your Telstra service, such as activation of call barring and international roaming and changes to your billing address, using the "Change my service" function on the Telstra Business Portal ("Change my service request").

1.2 Processing Change my service requests

(1) Changes to your service will take effect when your Change my service request is processed by us, unless we notify you otherwise or unless otherwise specified below.

(2) We will aim to process requests to activate call barring and international roaming within 48 hours of receipt but do not promise to do so.

1.3 Terms and conditions for specific Change my service requests

Phone Features requests are subject to the specific terms and conditions set out below.

(1) The terms and conditions that apply to Phone Features are set out in Part H - Managing Calls section of Our Customer Terms. You can view these at http:// These terms contain information about the charges you will have to pay and the manner in which the services may be used. We encourage you to read them carefully and if you have any questions, contact us.

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