Telstra Country Wide®

Telstra Home Telstra Country Wide® Contact Us

Contact Us

TCW in your area 

To contact Telstra Country Wide:

  • Find a Telstra store
  • Call: 1800 OUR TCW (1800 687 829)
  • Contact your local TCW Area General Manager (see the tabs below):

QLD

Queensland Region

Jane Donnelly, Regional Sales and Service Director
275 George Street, Brisbane Qld 4000

North Queensland
Rachel Cliffe, Area General Manager
Level 4, 7 Tomlins Street, South Townsville Qld 4810
Email

Metro South East Queensland
May Boisen, Area General Manager
Level 21, 275 George Street, Brisbane Qld 4000
Email

Southern Queensland
Darren Clark, Area General Manager
Level 2, 1 Lake Orr Drive, Varsity Lakes Qld 4227
Email Gold Coast / Email Southern Queensland 

NSW / ACT

New South Wales / Australian Capital Territory Region

Jenny West, Regional Sales and Service Director
400 George St, Sydney NSW 2000

Northern NSW
Michael Marom, Area General Manager
Level 2, 176 Molesworth Street, Lismore NSW 2480
Email

Central NSW
Tricia Wilson, Area General Manager
Ground floor, 296 Crown Street, Wollongong NSW 2500
Email

ACT & Southern NSW
Chris Taylor, Area General Manager
Level 5, 16-18 Mort Street Canberra ACT 2601
Email

VIC / TAS

Victoria / Tasmania Region

Andy Hitchen, Regional Sales and Service Director
180 Lonsdale Street Melbourne Vic 3000

Eastern Victoria
Loretta Willaton, Area General Manager
Suite 3, 81-89 Hotham Street, Traralgon Vic 3844
Email

Western Victoria
Stephen Tinker, Area General Manager
384 Hargreaves Street, Bendigo Vic 3550
Email

Tasmania
Michael Patterson, Area General Manager
70 Collins Street, Hobart Tas 7000
Email

Central /  West

Central West Region

Janet Barnes, Regional Sales and Service Director
Level 4, 80 Stirling Street, Perth WA 6000

South Australia
Mark Bolton, Area General Manager
2 Sturt Reserve Drive, Murray Bridge SA 5253
Email

Western Australia
Boyd Brown, Area General Manager
9 Mummery Crescent, East Bunbury WA 6230
Email

Northern Territory
Nic Danks, Area General Manager
Level 9, 24 Mitchell Street, Darwin NT 0800
Email

Other Telstra Contacts

Information and Connection Services

Business

Small and Medium Business
General enquiries: 13 2000
Small business faults: 13 2999
Online: www.telstrabusiness.com/business

Enterprise and Government
All enquiries: 1300 TELSTRA (1300 835 787)
Online: www.telstraenterprise.com

Residential

Home Phone
Home phone enquiries: 13 2200
Online: www.telstra.com.au/home-phone

Mobile
Mobile phone enquiries or faults: 125 111
Telstra Pre-Paid: 125 8880
Online: www.telstra.com.au/mobile

BigPond®
Sales and billing enquiries: 13 POND (13 7663)
BigPond faults: 13 3933
Online: www.bigpond.com

 
 
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