Telstra Appointments – mobile phones, prepaid phones, broadband, nbn, internet, home phones, business phones and technical support

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Book an appointment at your favourite Telstra Store and get the help you need from a Business Expert

Your details

First name*

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Last name*

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Email address*

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Mobile Number

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What do you need help with?

Select a reason for your visit.

Please select a reason for your visit.

To help us prepare for your appointment, you can add some additional comments to your booking (optional). To help your Business Expert prepare for your visit, is there any additional information you would like us to know? (Optional)

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Choose the time and place that best suits you

Choose the store and time that best suits you

State*

Please select state for the store you want to visit.

Store*

Please select a store you want to visit.

Select appointment date and time* Note: You can book up to 90 days from today

There are no appointments available on this day.

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Please select the time you want to visit.

Yes, I agree with the terms and conditions*
Please confirm you agree with the terms and conditions.

Book appointment

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Your in store appointment with a Business Expert has been confirmed!

Your appointment details

Dear {{confirmation.firstname}} {{confirmation.lastname}},

We look forward to seeing you at:

Where {{confirmation.address}}

Date {{selectedApptDay.toString()| limitTo:12:4}}

Time {{selectedApptSlot.startTime | date : 'HH:mma' }}

Get Directions

To check or change your appointment, please call us on {{confirmation.phoneNumber}}.

What should I bring?

Bring any Telstra devices you would like us to help you with, as well as any documents you'd like us to explain. It's a great idea to make a short list of the things you'd like to discuss.

It's also important to complete a backup of the data on your mobile and your computer before coming to meet your Tech Expert.

Please note: some Tech Bar services may attract a fee. For further information please ask in-store.

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Terms & Conditions

By proceeding to make your appointment, you agree and acknowledge that as part of your requested appointment for your Telstra service ("Telstra Service"), we may need to install software or perform upgrades in relation to your phone, laptop or other device ("Device"). We may also need to integrate or sync your Device with third party devices, applications or software. This may impact the contacts, content and other information stored on your Device ("Data"), including loss, damage or alteration of Data. You agree that you are solely responsible for, saving, storing or otherwise backing up any Data before attending your appointment for your Telstra Service. To the extent permitted by law, and subject to your rights under the Australian Consumer Law, Telstra is not responsible for and excludes liability for all loss or damage to your Device and Data related to or otherwise connected with your use of the Telstra Service.