Computers, Internet
& Online Security
Learn how to use your computer and stay safe online.
How to troubleshoot your web browser performance
By clearing your cache, deleting your cookies and managing your add-ons, you’ll be able to improve your web browser’s performance. This video will show you how.
How to bookmark your favourite webpages
Learn how to bookmark your favourite webpages so you can get to them quickly and easily.
Store and share your memories on the cloud.
Want to view your photos from anywhere? Try the cloud.
PayPal for online shopping
PayPal can be a safer, way to shop online. Here's what you need to know.
How do I make video calls?
Find out how to use your phone or tablet to connect more with the people you love.
How to setup your Wi-Fi printer on your computer
Watch this video to learn how to setup your wireless printer with your Windows computer so you can print things at home without having to manually connect your device to your printer using a cable connection.
How can I improve my Wi-Fi connection speed?
Sometimes the best way to get better Wi-Fi speeds is to just change your Wi-Fi channel. Here’s how.
What's my IP address?
Want to know about your IP address? We tell you what it is and how to find it.
Why do I need a strong password?
Strong passwords are a good defence against hackers. Make yours hard to break.
How to close a program that’s not responding
Not sure what to do when your computer program becomes unresponsive? These steps show you.
How to adjust your browser size
Learn how to restore your web browser and make it bigger or smaller depending on your requirements.
How do I protect against scam and phishing emails?
Learn how to spot fake emails and stop them taking you for a ride.
How to protect your Windows computer from viruses and malware
Watch this video to find out how to protect your computer from viruses and malware.
How do I protect my computer from hackers and viruses?
Here are some tips from the experts to keep your devices and your personal information safe online.
Want to keep your PC or laptop in top shape?
A little TLC goes a long way. Get some simple tips to keep your Windows device performing at its best.
What is ransomware and how do I stop it?
Ransomware is on the rise. Here's what you need to know to protect yourself.
Protect yourself from cybercrime with 2-step verification
Give cybercrime the old 1-2 by adding a verification code to your password.
How to download & save photos in your cloud-based photo album
Learn how to download and save photos from your cloud based storage service onto your Windows computer.
How to transfer photos and files from your Android device
Watch this video to learn how to transfer files from an Android device to your Windows computer using a USB cable.
How do I control my kids' smartphone access?
The most effective way to monitor what your child does on their phone while they’re out and about is with a mobile Parental Control app. But you need to do your homework before you buy.
Stay safer online with Parental Controls
Not everything on the internet is ok for kids. Parental control systems are one of the best ways to protect them from online dangers.
What do I need to know about online gaming?
See how the whole family can enjoy playing online.
How to reset your Windows 10 account password from the login screen on your computer
Learn how to reset your Windows 10 password if you ever get locked out of your computer.
Video content: Captioning and Subtitling are both processes of displaying text to provide additional or interpretive information for you during each of these videos. Captions can be turned on and off from a button beneath the video window. A live transcript of the video is also available.
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