Plan update
We’re making some changes to our plan prices
Most of our plan prices are changing from 1 July 2025.
What's happening?
From 1 July 2025, we’re making changes to most of our Post-Paid mobile, data (mobile broadband), home internet and small business internet plans.
Changing our prices helps us to invest more to improve our mobile network performance and experience, including the reliability and security of services and support when you need it. On top of this, nbn co is increasing the price they charge us for wholesale internet which is another factor that impacts our home internet pricing.
How will this price change affect my bill or autopayment?
Here’s how your bill or autopayment will be affected:
- Telstra bill: Your new plan price will appear on your next bill on or after 1 July 2025.
- AutoPay: The new plan price will be charged through your selected payment method on or after 1 July 2025.
Our new plan pricing
Select the Telstra service you have to learn about the changes we’re making to our plan prices.
Mobile plan price changes
Please note: All Mobile and Mobile Bundle Plan inclusions stay the same. Where can I find my mobile plan inclusions?
| Mobile plan | New price |
| $65/mth Basic 50GB |
$70/mth
|
| $75/mth Essential 180GB |
$80/mth
|
| $99/mth Premium 300GB |
$99/mth (No change) |
$52/mth [terms]Min cost $127/mth, including the cost of an Essential Plan. Mobile Bundle Plan is only available with an Essential or Premium Mobile Plan.[/terms]
|
$57/mth
[terms]Min cost $137/mth, including the cost of an Essential Plan. [terms] |
Note: Plan prices may change again going forward.
Data (Mobile Broadband) plan price changes
Please note: Data inclusion for $58/mth Medium Data Plan (price increases to $65/mth from 1 July 2025) will increase by 25GB. All other Data and Data Bundle plan inclusions stay the same. Where can I find my data plan inclusions?
| Data plan | Plan changes |
|---|---|
| $25/mth Small 30GB |
$30/mth |
| $58/mth Medium 75GB |
$65/mth 75GB increases to 100GB |
$10/mth [terms]Min cost $85/mth, including the cost of an Essential Plan. Data Bundle Plan is only available with an Essential or Premium Mobile Plan.[/terms] |
$15/mth
[terms]Min cost $95/mth, including the cost of an Essential Plan.[/terms] |
Note: Plan prices may change again going forward.
nbn® Home internet plan price changes
All home internet plan inclusions stay the same. There are no changes to the typical speeds (7pm - 11pm). Where can I find my home internet plan inclusions?
| Internet plan | New price |
|---|---|
| $89/mth Basic nbn®/Core Internet Download 25Mbps |
$93/mth |
| $105/mth Essential nbn®/Unlimited Internet Download 50Mbps |
$109/mth |
| $110/mth Premium nbn®/Premium Internet Download 100Mbps |
$113/mth |
| $130/mth Ultimate nbn® Download 250Mbps |
$129/mth |
| $150/mth Ultrafast nbn® Download 815Mbps |
$139/mth |
Note: Plan prices may change again going forward. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Home internet speed add-ons
Note: Speed add-ons are only available on the Premium Internet Plan, and not on the Upfront Premium nbn® Plan. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Plan prices may change again going forward.
| Add-on name | New price |
|---|---|
| $20/mth Superfast Download 250Mbps |
$16/mth |
| $40/mth Ultrafast Download 815Mbps |
$26/mth |
nbn® Fixed Wireless Plans
| nbn® Fixed Wireless Plans | New price |
|---|---|
| $89/mth Basic nbn®/Core Internet Download 2-23Mbps |
$93/mth |
| $105/mth Essential nbn®/Unlimited Internet Download 13-143Mbps |
$109/mth |
Note: Plan prices may change again going forward. Speeds experienced may be slower and can vary due to several factors including your nbn hardware and will change over time.
Business internet plan price changes
All business internet plan inclusions stay the same. There are no changes to the typical busy period speeds (9am - 5pm). Where can I find my business internet plan inclusions?
| Internet plan | New price |
|---|---|
| $115/mth Business Essential nbn®/Unlimited Business Internet Download 50Mbps |
$120/mth |
| $140/mth Business Premium nbn® Download 100Mbps |
$125/mth |
Note: Plan prices may change again going forward. Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Business internet speed add-ons
Note: Speed add-ons are only available on the Unlimited Business Internet Plan, and not on the Upfront Business Essential nbn® Plan.
| Add-on name | New price |
|---|---|
$25/mth Premium |
$5/mth |
Note: Plan prices may change again going forward. Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Explore our other plans
If your current plan no longer suits your needs, you can change to a different plan or cancel your service. Our no lock-in, month-to-month plans give you the flexibility to choose a plan that works for you and your family.
Frequently asked questions
You can view your plan details in the My Telstra app or My Telstra in a browser:
- Go to Services;
- Select the service you'd like to view;
- Select View or manage your plan to see your plan details.
If you receive a Telstra bill, you can also find your plan details listed against each service.
Yes, if you stay on your current plan, you’ll continue to receive any monthly discount applied to your plan until the discount expires.
If you change your plan, any monthly discount that is applied to your plan may end early.
You can change or cancel your services in the My Telstra app or My Telstra in a browser:
- Go to Services;
- Select your service;
- Select View or manage your plan;
- Follow the prompts to change your plan or cancel your service.
Our Upfront Plans are month-to-month, so you can change your plan or cancel your service if the changes mean that your plan no longer suits your needs.
For Upfront Internet Plans: If you cancel and you’ve had your modem for less than 24 months, you can return it at no cost to you, or pay a $200 non-return fee.
For other Post-Paid internet plans: If you cancel and you’ve had your modem for less than 24 months, pay out the modem ($9/mth for every month remaining in the first 24 months).
Our plans are month-to-month. You can change your plan once a month if you like, or cancel at any time.
From time to time, we may also make changes to your plan or to the add-ons available with your plan (including price and inclusions), or we may move you to a new plan. If we change your plan or move you to a new plan, we’ll give you at least 30 days’ notice.
We offer bill assistance and flexible payment options to customers who may be finding it difficult to pay their bills. Learn more about how we're here for you when you need help
Why choose Telstra?
Big rewards with Telstra Plus
Get discounted movie, sports and concert tix plus other exclusive benefits. And you’ll earn points towards rewards every time you make an eligible payment. Join for free.
No lock-ins, no worries
Enjoy the month-to-month freedom of no lock-in contracts. Cancel anytime.
Cyber security that never sleeps
We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.
Easy self-serve with My Telstra
Want to check your usage, pay a bill, redeem an offer, add entertainment? You can manage it all in one place with My Telstra on your mobile.
Things you need to know
Plan prices
Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid, and you'll need to pay out any remaining devices, accessories or services in full when you cancel.
Telstra 5G
Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G.
Plan speeds
Download speeds for your included data are uncapped. Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Data usage
This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5Mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load. In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.
Talk, text and data
Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.
Changes to your plan
Your mobile or data plan may change (including price and inclusions) but we'll give you 30 days' notice of any planned change. With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™ tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra & Opticomm access network.
High speeds
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) or Opticomm key facts sheet (PDF, 39.8KB)
Plan prices
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.
- Upfront Internet Plans: If you leave within 24 months, simply return your modem or pay a non-return fee ($200 for Smart Modem and $400 for 5G Internet Modem).
- Other Post-Paid internet plans: If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
Speed Add-ons
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)
Service Availability
Services not available to all areas or premises.
Installation
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
nbn® New Development Charge
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
4G Backup with Telstra Smart Modem™
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to the 4G mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
The 4G mobile backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges.
Medical security alarms, lift phones and fire indicator panels
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
nbn™, nbn co and other nbn™ logos and brands are registered trademarks of nbn co limited and used under licence.
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