Business Internet
We’re moving you to a new Business Internet Plan
You're currently on the $115/mth Unlimited Business Internet Plan.
Based on our information about your usage, we’re moving you to the $105/mth Unlimited Business Internet Basic Plan as we reasonably believe it might better suit your needs. You can opt out of this change. Learn more.
Based on our information about your usage, we’re moving you to the $105/mth Unlimited Business Internet Basic Plan as we reasonably believe it might better suit your needs. You can opt out of this change. Learn more.
What's happening?
We've reviewed your typical network usage and we reasonably believe that the new $105/mth Basic Plan with a lower monthly cost and lower speeds might better suit your needs. We'll automatically move you to our $105/mth Basic Plan from October 2024.
If you want to stay on your current plan, check the email or letter we've sent you to opt out.
When will my plan change?
If you move to our $105/mth Unlimited Business Internet Basic Plan, you don’t need to do anything. We'll process the change and it will take effect in 30 days. You'll see the change in your upcoming or next bill after the change. On your bill, you may see part-month charges for your current plan and part-month charges for your new plan.
Compare plans
Compare your current $115/mth Unlimited Business Internet Plan with the new $105/mth Unlimited Business Internet Basic Plan.
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YOUR CURRENT PLAN, Unlimited Business Internet , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
Month-to-month
$115/mth
nbn®50 | 50Mbps typical plan speed (9am-5pm weekdays)-
50Mbps
Download
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17Mbps
Upload
This plan's maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring and will be confirmed post connection.Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.Speeds experienced may be lower due to factors incl. in-premise set up/wiring.Speeds experienced may be lower due to factors incl. in-premise set up/wiring.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Maximum speeds at your address on this plan:
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Mbps
Download
-
Mbps
Upload
We recommend a lower plan as this plan’s maximum download speed is 50 Mbps and your nbn connection supports a maximum download speed below 25Mbps.
If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.
This plan’s maximum download speed is 50 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed.
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Good for:
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Business with up to 5 concurrent users
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Simultaneous emails and browsing
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Video conferencing in High Definition (1080p) on two devices at once
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Fast transfer of large files and data.
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YOUR NEW PLAN, Basic , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
Month-to-month
$105/mth
nbn®25 | 25Mbps typical plan speed (9am-5pm weekdays)-
25Mbps
Download
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8Mbps
Upload
Available on all Fixed Line connections (excl. Fixed Wireless). This plan’s maximum download speed is 25Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring and will be confirmed post connection.Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.Speeds experienced may be lower due to factors incl. in-premise set up/wiring.Speeds experienced may be lower due to factors incl. in-premise set up/wiring.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Maximum speeds at your address on this plan:
-
Mbps
Download
-
Mbps
Upload
We recommend a lower plan as this plan’s maximum download speed is 25 Mbps and your nbn connection supports a maximum download speed below 25Mbps.
If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.
This plan’s maximum download speed is 25 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .
This plan’s maximum download speed is 25 Mbps. Your nbn connection supports this download speed.
This plan’s maximum download speed is 25 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
This plan’s maximum download speed is 25 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Good for:
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Business with up to 2 concurrent users
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Simultaneous emails and browsing
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Social media and SD video streaming
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Fast transfer of files and data.
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Want to stay on your current plan?
If you want to stay on your current plan, check the email or letter we've sent you and select 'Opt out'.
Frequently asked questions
Learn more about your plans
Our plans are not in a lock-in contract. All of our plans are casual month-to-month plans. If you have a modem provided and you disconnect within 24 months of activation, you’ll pay a one-time sum of $9 per month for the months remaining in the 24-month period, starting from when you originally connected the service.
There are no restrictions on adding any additional voice lines or IDD packs to your new $105/mth Basic Plan.
No. Speed add-ons require a plan with premium speeds or more.
Yes, your cameras and Point of Sales (POS) should continue to work fine. However, if you do notice a change to your experience or add any extra Internet of Things (IOT) products, you can contact us.
You can always give us a call back and we’ll upgrade you to a plan with a higher speed. However, once you upgrade, you’ll be unable to return to the Unlimited Business Internet Basic Plan as it’s an invitation-only plan.
No, based on our information, we’ve only offered the new Basic Plan for this specific service.
Until now, you have been on the best plan available for you. This is a new plan for customers who, based on our information, we reasonably believe are not using the full speed of their plan.
Learn more about discounts
No, your discounts have expired and will be removed from your current plan whether you switch plans or not. By moving to the $105/mth Basic Plan, you'll pay $105/mth instead of $115/mth for your current plan without the discount.
You’ll either have a $10, $15 or $20 discount, which will be removed.
Things you need to know
An nbn service can never go faster than the maximum line speed available at your premises.
The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra.
Plan prices
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
Need help?
Online support
Get information about internet from our frequently asked questions.
Helping you when times are tough
Depending on your level of urgency, we have flexible options that can help keep you connected.
Contact us
We're here and ready to help.