Publisher:: Telstra
Name:: What SMS alerts do I get for my pre-paid service? | Telstra Support
Copyrighted By:: Telstra
Family Friendly:: Yes
Language:: English

What SMS alerts do I get for my Pre-Paid service?

Depending on your plan, you may receive these alerts:

Pre-Paid service activation alerts
Low credit alerts
Recharge & Extra expiry alerts
Account deactivation alerts – 32 days and 8 days before the recharge only period ends
Change of Pre-Paid plan confirmations
Failed automatic recharges

Frequently asked questions

If you have an SMS-capable device, you can access messages when connected to your mobile broadband device at http://m.home. Check the device user manual to find out if it's SMS capable, or follow these steps:

Connect your Pre-Paid mobile broadband device

Type http://m.home into your browser

Click the SMS tab to see if you can view SMS messages.

Related links

Bar access to Premium SMS content for your mobile

Rather get in touch? Let's get you connected

Multilingual Support

Speak to us in your preferred language. We've got you covered.

Multilingual Support

Contact us

We're here to answer your questions.

Reach out to us

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Download My Telstra