Depending on your plan, you may receive these alerts:

  • Pre-Paid service activation alerts
  • Low credit alerts
  • Recharge & Extra expiry alerts
  • Account deactivation alerts – 32 days and 8 days before the recharge only period ends
  • Change of Pre-Paid plan confirmations 
  • Failed automatic recharges

Frequently asked questions

Rather get in touch? Let's get you connected

My Telstra app

Multilingual Support

Contact us