Important: If you’re on a Telstra Pre-Paid Mobile or Pre-Paid Casual plan, you’ll need to contact us for your tax invoice/s.

For all other plans:

Good to know: Your tax invoice won’t be available until after the expiry date of your recharge because of the way GST is applied. So, your invoice could take up to 12 months after you’ve recharged your service, depending on your recharge amount.

You can download a receipt before your recharge has expired, and you can use it in place of a tax invoice if you follow Australian Taxation Office guidelines.

If you are registered for GST, find out more about GST for your Pre-Paid service.

Rather get in touch? Let's get you connected

My Telstra app

Multilingual Support

Contact us