Smart Home

Showing 112 articles

• Why isn’t my Smart Light Bulb working with my Google Home?

• Why am I having difficulties connecting my Echo?

• How do I use an Amazon Echo or Echo Dot with Telstra Smart Home®? 

• How do I use Alexa to control my Telstra Smart Home®?

• How do I set up an Amazon Echo or Echo Dot?

• How do I troubleshoot my Amazon Echo or Echo Dot?

• How private is my Amazon Echo or Echo Dot

• How do I control my Philips Hue Lighting with the Telstra Smart Home App?

• How do I set up my Water Leak Detector?

• How do I set up my Roost Smart Smoke Alarm Battery to work with Telstra Smart Home®?

• How do I set up my LED Floodlight with Motion Sensor?

• Pairing Telstra Smart Home® with a New Wi-Fi network

• What do I do if my Telstra Smart Home® camera is offline?

• Tips and tricks with Google Home

• Learn more about Google Home

• Troubleshooting Google Home

• Google Home Privacy

• Automation with camera

• Turn on Light when Front Door Opens

• App update- new features and notes

• Understanding Scenes

• Unboxing your Smart Home^® Watch and Monitor starter kit

• Unboxing your Telstra Smart Home^® Automation and Energy Starter Kit

• Unboxing Google Home

• What do I do if my Google Home won’t answer me?

• Why can’t I see my Telstra Smart Home® devices in my Google Home app? 

• Why isn’t my Smart Power Plug working with my Google Home?

• Why isn't my Smart Thermostat working with Google home?

• How do I fix other problems with Google Home?

• What happens with Google Home if I change my Telstra ID password?

• Why do my Smart Power Plugs turn off when I tell Google Home to turn off the lights?

• What do I need to set up a Google Home?

• How do I link my Google Home to Telstra Smart Home?

• Which Telstra Smart Home products will Google Home work with?

• What do the LED lights on top of my Google Home Mean?

• What can I say to control my Smart Home products through Google Home?

• How do I create nicknames for my Smart Home devices for Google Home?

• How do I set up Rooms in the Google Home app?

• How do I add my Smart Lights to a Room in the Google Home App?

• Why is my Smart Home Camera Live Feed not loading?

• Why is the Smart Home Time & date incorrect ?

• How do I factory reset my Smart Power Plug?

• The LED does not light up on my Smart Power Plug

• Why is my Smart Power Plug turning off when I try to turn it on?

• How do I factory reset the Smart Home Camera?

• What is the tamper error on Smart Home Sensor?

• How do I factory reset my Telstra Smart Home light bulb?

• What happens to my Telstra Smart Home Hub in a power or internet failure?

• How do I factory reset or reboot my Telstra Smart Home Thermostat?

• Why are my Smart Home Door Lock PIN codes not registering?

• Why is my Smart Home Door Lock displaying intermittent RED flashes?

• How do I factory reset my Smart Home Door lock?

• Pair a door or window sensor

• How do I set up a Smart Home light bulb?

• How can I check what’s happened with my Telstra Smart Home® devices?

• How do I set up my Smart Home Outdoor Camera?

• How do I set up a Telstra Smart Home® Indoor Wi-Fi HD Camera?

• Install a Smart Home camera

• Install a Smart Home Door or Window Sensor

• How do I Install and Pair a Smart Home Narrow Beam Motion Sensor?

• Install a Smart Home Narrow Beam Motion Sensor

• How do I Install and pair a Smart Home Wide Beam Motion Sensor?

• Install a Smart Home Wide Beam Motion Sensor

• How do I name my Telstra Smart Home® devices?

• How do I set up and manage views in my Smart Home app?

• How do I take a video or picture using Smart Home Cameras?

• How do I manage your Smart Home videos or pictures?

• How do I set up email and SMS alerts for my automations?

• How do I send Telstra Smart Home® alerts to my family and friends?

• How do I log in to the Telstra Smart Home® app?

• How do I use Telstra Smart Home® modes?

• How do I set up a Smart Thermostat?

• How secure is Telstra Smart Home?

• How do I set up my Smart Home Hub?

• How do I set up my Smart Power Plugs?

• How do I adjust the movement sensitivity of my Telstra Smart Home® cameras?

• How do I set up my Smart Door Lock?

• Smart Home mobile device security

• Why don’t my Telstra Smart Home® Automations work?

• Troubleshooting your Telstra Smart Home App

• What should I do if my Smart Home Hub isn’t working?

• What do the lights on my Smart Home Hub mean?

• Troubleshooting your Power Plug

• Troubleshooting your Camera

• What do I do if my Telstra Smart Home Sensors are not working? 

• How do I reboot or reset my Door or Window Motion Sensor? 

• Why isn't my Smart Light Bulb working? 

• Why isn't my Smart Thermostat working? 

• Why isn't my Smart Home Door Lock working? 

• How do I create an Automation?

• Can other people receive SMS/email alerts?

• How many text messages and emails can Smart Home send?

  Telstra Smart Home can send up to 200 SMS messages a day and unlimited emails as text only.

  Pictures and video clips can only be sent to you by email. SMS messages are text only notifications.

• How much can I record on my Telstra Smart Home® cameras?

• Editing and managing automations

• Where can I find more automation ideas?

• Why aren’t my automations working?

• Setup and overview of the Telstra Smart Home Hub

• Automation and Energy Starter Kit

• Watch and Monitor Starter Kit

• How to video: Wide and Narrow Beam Motion Sensors

• How to video: Door or Window Sensors

• How to video: Top automations

• How to video: Setting up cool automations

• How to video: Automation and Energy Starter Kit

• How to video: Watch and Monitor Starter Kit

• How to video: Using the App and Web Portal

• How to video: How to setup

• How to video: Installing Smart Power Plugs

• How to video: Indoor Camera Cable Assembly

• How to video: How to mount a camera

• How to video: Indoor and Outdoor Wi-Fi HD cameras

• What will my Telstra Smart Home® bill look like?