Smart Home

Showing 131 articles

• Unboxing your Google Home

• How do I use my Google Home with my Telstra Smart Home^® ?

• How do I use Google Home to control my Telstra Smart Home^® devices?

• How do I name my Telstra Smart Home^® devices in Google Home?

• Why can’t I see my Telstra Smart Home^® cameras live feed?

• What do I do if my Telstra Smart Home^® shows the wrong time or date?

• What should I do if the LED on my Smart Power Plug doesn’t light up?

• How do I reset my Telstra Smart Home^® cameras?

• What does the tamper error mean for my Telstra Smart Home sensors?

• Why is my Smart Door Lock flashing red?

• How do I factory reset my Smart Door Lock?

• Why isn’t my Smart Light Bulb working with my Google Home?

• How does the Motion Sensor on the LED Floodlight work?

• How do I reset my Amazon Echo or Echo Dot?

• What do the LED lights on top of my Amazon Echo or Echo Dot mean?

• Which devices do Amazon Echo and Echo Dot work with?

• What happens to my Amazon Echo or Echo Dot if I change my Telstra ID password?

• Why isnt my Amazon Echo or Echo Dot answering me?

• Why are my smart power plugs turning off when I tell Alexa to turn off the lights?

• Why aren’t my smart light bulbs working with Amazon Echo or Echo Dot?

• Why can't I see my Telstra Smart Home^® devices in the Alexa app?

• Why isn't my smart power plug working with Amazon Echo or Echo Dot?

• Why am I having difficulties connecting my Echo to the Telstra Smart Home skill or other Australian Alexa skills?

• How do I use an Amazon Echo or Echo Dot with Telstra Smart Home^®? 

• How do I use Alexa to control my Telstra Smart Home^® ?

• How do I set up an Amazon Echo or Echo Dot?

• How do I troubleshoot my Amazon Echo or Echo Dot?

• How private is my Amazon Echo or Echo Dot

• Philips Hue Lighting

• Water Leak Detector

• Roost smart smoke alarm battery

• LED Floodlight with Motion Sensor

• How do I connect Telstra Smart Home^® to a new Wi-Fi network?

• What do I do if my Telstra Smart Home^® camera is offline?

• Tips and tricks with Google Home

• Google Home Learn more

• Troubleshooting Google Home

• Google Home Privacy

• Automation with camera

• Turn on Light when Front Door Opens

• App update- new features and notes

• Understanding Scenes

• Unboxing your Telstra Smart Home^® Watch and Monitor Starter Kit

• Unboxing your Telstra Smart Home^® Automation and Energy Starter Kit

• What do I do if my Google Home won’t answer me?

• Why can’t I see my Telstra Smart Home^® devices in the Google Home app?

• Why isn’t my Smart Power Plug working with my Google Home?

• Why isn't my Smart Thermostat working with Google home?

• How do I fix other problems with Google Home?

• What happens with Google Home if I change my Telstra ID password?

• Why do my Smart Power Plugs turn off when I tell Google Home to turn off the lights?

• What do I need to set up a Google Home?

• Which Telstra Smart Home^® products work with Google Home?

• What do the LED lights on my Google Home mean?

• How do I set up rooms in the Google Home app?

• How do I add Smart Light Bulbs to a room in the Google Home app?

• How do I factory reset my Smart Power Plug?

• Why does my Smart Power Plug keep turning off when I turn it on?

• How do I factory reset my Telstra Smart Home^® light bulb?

• What happens to my Telstra Smart Home^® Hub in a power or internet failure?

• How do I factory reset or reboot my Telstra Smart Home^® Thermostat?

• Why are my Smart Home Door Lock PIN codes not registering?

• How do I program my Philips Hue Lighting to turn on automatically?

• What if I get an error message when pairing Philips Hue Lighting to my Telstra Smart Home?

• How do I set up automations for my Roost Smart Smoke Alarm Battery? 

• Roost Smart Smoke Alarm Battery – your questions answered

• How do I fix a problem with my Water Leak Detector?

• How do I get Philips Hue Lighting to work with my Telstra Smart Home^®?

• Philips Hue Lighting – your questions answered

• How do I dim the LED Floodlight with Motion Sensor?

• Pair a door or window sensor

• Install and pair Smart Home Light Bulbs

• How can I check what’s happened with my Telstra Smart Home^® devices?

• Set up a Smart Home Outdoor Camera

• Set up a Smart Home Indoor Camera

• Install a Smart Home camera

• Install a Smart Home Door or Window Sensor

• Set up and Pair a Narrow Beam Motion Sensor

• Install a Smart Home Narrow Beam Motion Sensor

• Set up and pair a Smart Home Wide Beam Motion Sensor

• Install a Smart Home Wide Beam Motion Sensor

• How do I name my Telstra Smart Home^® devices?

• How do I set up and manage views in my Telstra Smart Home^® app?

• How do I take a picture or video with my Telstra Smart Home^® Cameras?

• Manage your videos or pictures

• Email and SMS notifications

• Set up notifications for family and friends

• Telstra Smart Home app settings

• How do I use Telstra Smart Home^® modes?

• Set up and install Smart Home Thermostat

• How secure is Telstra Smart Home?

• How do I set up my Smart Home Hub?

• Set up and install Smart Home Power Plugs

• Adjust Smart Home camera sensitivity

• How do I set up my Smart Door Lock?

• Smart Home mobile device security

• Why don’t my Telstra Smart Home^® Automations work?

• What do I do if my Telstra Smart Home^® app isn’t working?

• Troubleshooting your Telstra Smart Home Hub

• What do the lights on my Smart Home Hub mean?

• Troubleshooting your Power Plug

• Troubleshooting your Camera

• What do I do if my Telstra Smart Home^® sensors aren’t working?

• Telstra Smart Home Reboot or reset a sensor

• Why isn't my Smart Light Bulb working? 

• Why isn’t my Smart Thermostat working?

• Why isn’t my Smart Door Lock working?

• How do I create an Automation

• Can other people receive SMS/email alerts?

• How many text messages and emails can Smart Home send?

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  If you are looking for help with your smart home, try these:

  • Email-SMS notifications.

• How much can I record on my Telstra Smart Home^® cameras?

• Editing and managing automations

• Where can I find more automation ideas?

• Why aren’t my automations working?

• Setup and overview of the Telstra Smart Home Hub

• Automation and Energy Starter Kit

• Watch and Monitor Starter Kit

• How to video: Wide and Narrow Beam Motion Sensors

• How to video: Door or Window Sensors

• How to video: Top automations

• How to video: Setting up cool automations

• How to video: Automation and Energy Starter Kit

• How to video: Watch and Monitor Starter Kit

• How to video: Using the App and Web Portal

• How to video: How to setup

• How to video: Installing Smart Power Plugs

• How to video: Indoor Camera Cable Assembly

• How to video: How to mount a camera

• How to video: Indoor and Outdoor Wi-Fi HD cameras

• What will my Telstra Smart Home^® bill look like?

• Why won't my LED Floodlight with Motion Sensor turn on?