Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Before you start creating automations, ensure you’ve set up your Telstra Smart Home Hub and paired your devices with the hub. Once your devices have been paired, you’re ready to go.

When you’re setting up your automations, think about cause and effect. What will kick off the automation – the time of day, a door opening or closing, or motion? And when the automation is complete, what do you want to happen? Maybe you’d like the lights to turn on or off, or perhaps you’d like to receive an SMS or email notification. Thinking about the triggers, actions and notifications you want will help you create useful automations.

And remember, you can always update your automations as you go. Try experimenting with different triggers, actions and notifications until you’ve found the automations that suit your routine.

Getting started with automations

Open the Telstra Smart Home app and tap on the Automations tab from the navigation bar. Tap the + in the upper right hand corner, then switch from scenes to automations by tapping Automations near the top of your screen.

Choose the event category

The event category is what will trigger your automation. Your automation can be set to start:

  • when the mode changes, such as from home mode to away mode
  • when a sensor detects something, like a door opening or movement in part of your home
  • at a certain time.

Choose the action

Setting the action will determine what will happen as a result of your automation. This could be:

  • turn a light on or off
  • change the thermostat temperature or mode
  • send an email or SMS notification to a contact
  • take a picture and send it as an email
  • take a 15 second video clip and send it as an email.

When creating your automation, you can go to the previous step by selecting Back at the top left of the screen.

If you’d like to send SMS or email alerts, make sure you’ve added the relevant people to My friends and family in Settings.

Review your automation and set constraints

Once you’ve set up an automation, you can create constraints so it only happens in specific circumstances. This is different to setting up a scheduled automation or an automation triggered by a mode change.

For example, you might want to turn on the light at 7:30am – but only on weekdays. In which case, you should uncheck Saturday and Sunday when setting the constraints. Or, if you’ve set lights to turn on when you open the front door, you probably only want this to happen when it’s dark. As such, you should limit this automation to only occur between sunset and sunrise.

You can also constrain automations so they only happen in certain modes. This is useful for things you only want to happen when you’re not at home – such as receiving a video by email when the front door opens. Restrict automations like these to specific modes, such as away mode and holiday mode, by checking the relevant boxes when setting constraints.

If you need to change your automation, select the condition you’d like to change.

When you’re happy with your automation, tap Save. If you don't save the automation, you won't be able to go back to it later.

 

 

 

 

Still need to get in touch

CrowdSupport®

Have a question? Ask our Customer Forum.

Go to CrowdSupport
24x7 Chat

Chat with us now.

 

Chat Now
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store