This is an alert that means it’s time to replace all four batteries with new AA alkaline batteries.
How do I set up my Smart Door Lock?
Why isn’t my Smart Door Lock working?
How do I factory reset my Smart Door Lock?
How can I check what’s happened with my Telstra Smart Home® devices?
Still need to get in touch
Have a question? Ask our Customer Forum.
Chat with us now.
Prefer to talk to someone over the phone? We're here to answer your questions.
Find your nearest Telstra store or Wi-Fi hotspot.