The Master PIN code must be registered prior to adding user codes

User codes must consist of 4 to 8 digits to register.

The star * or pound # symbol cannot be used as part of the PIN code.

The same PIN code cannot be used for multiple users.

The user codes must be entered within 20 seconds or the process will have to be restarted.  





Still need to get in touch

Telstra 24x7 App

Have you got our app? Download the Telstra 24x7 App now

Telstra 24x7 App
Contact us

Prefer to chat to someone? We're here to answer your questions

Contact us

Didn't find the answer to your question?

Ask the Forum