Why can’t I see my camera feed on the Telstra Smart Home® Web Portal?
If your camera live feed isn’t loading in the Telstra Smart Home® Web Portal, it might be a problem with Adobe® Flash® Player.
To fix the issue follow these checks:
- Install the latest version of Adobe® Flash® Player to your device.
- Make sure Adobe Flash Player is activated.
- Check the Telstra Smart Home® Web Portal is an ‘allowed’ site for Adobe® Flash® Player.
What if my Telstra Smart Home Camera is showing as offline?
If your Telstra Smart Home Camera is showing offline go to:
Need more information?
Read our CrowdSupport article.
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