Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

If you are having problems with the Telstra Smart Home app, try the steps below.

  1. Close then re-open the app 
    If you are unsure how to do this, you can check our Device Guides.
  2. Make sure your device is connected
    The Telstra Smart Home app must be connected to Wi-Fi or a mobile network to work properly. Make sure that mobile data or Wi-Fi is enabled on your phone or tablet.

Can I control my Telstra Smart Home without the app?

Yes, you can use your Telstra Smart Home by logging into the Web Portal on a computer that’s connected to the internet.

 

 

 

 

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